You mentioned " it's not possible to sort the clients in alphabetic order in the Clients pane. In earlier versions this was done by selecting Default view."

Have you tried clicking on the name tab under the default view

Alphabetical sorting works fine.  When looking at any of the views, click on the column header that says 'Name'.  It will wort them alphabetically.  Works the same way it did in previous versions.

Same here, works as blenahan mentioned above

If you have chosen to show 30 clients per page, and you click on the name tab in a group with less than 30, that page will be alphabetic sorted. But if you then click on another group the sort order is random, and if you go back to the previous group it's random.

If you choose a group with a lot more clients than 30 you will be able to sort the first page alphabetic, but it's not started from A, and if you go to page 2 it's random again.

That's the way it's always been, so I change the view to cover more clients per page.
Sort works, and always has, on a page-by-page basis. What you sort is THAT page. The next page is a different list, and if you want page 2 sorted, you have to sort that page.
I'm not stating I like that method, but at least it's not worse.
Yeah, I wish it would query the database, build a list, sort it, then present you with the first page of the SORTED list, but alas, it never has.........

Monitors tab, summary view............ "no data to display" and all displays are empty.
(that dispite the fact that we had a new hit just a few hours ago)

ShadowsPapa said: That's the way it's always been

I started with SEP release MR2 and has upgraded each time a new release became available, and the sort by name has worked fine until I now upgraded from RU5 to RU6. Now it doesn't work, and that's a real pain!!

No comments about the UNNECESSARY scroll bars in the WEB console?

knightstorm mentioned the Filter button and that's another thing that doesn't work. If you set the filter to your choice it's not saved forever until you change it again. If you log off and Exit from the manager console and start it some hours later, your settings are gone.

>>

ShadowsPapa said: That's the way it's always been

I started with SEP release MR2 and has upgraded each time a new release became available, and the sort by name has worked fine until I now upgraded from RU5 to RU6

<<

I'm meaning that is has ALWAYS only sorted on a page by page basis. That's been an issue forever. It's sorted, but only the page you are on. When you change pages, say to the next 50 clients for example, then those are again not sorted and you have to click to sort. That's been that way always, Symantec has acknowledged that and we've demonstrated that. You can find that "issue" here in other posts in the forums.
Sorting has worked, but ONLY for the page you are on. So I have ours set to display 500 clients. That covers all of ours. But for folks with over 1,000 clients, that's quite impractical, so it's been suggested to Symantec that it be changed to sort all, not just the current page.
Since day 1, it's only ever sorted the "current page" of clients. That's what I said and was meaning.
The sort does work fine.
It doesn't save settings well in the web version. I'm not at all happy with the web interface.

I understand what you mean ShadowsPapa, but in my environment the sorting through many pages has been working as it should, until I upgraded to RU6.

You have the magical SEPM then.  I don't know anyones SEPM that has sorted clients alphabetically across pages.  That's been one things I have been longing for for some time now.  Maybe if the next release it'll come through, but I have just made myself get used to using the Search Clients feature.  I just wish the >= and <= IP ranges in Search Cleints works for large client groups.  It might just be my SEPM's, but it only works correctly when there are not that many clients in the group.

I have noticed a few things that I dislike about RU6 myself. 

During the upgrades, after their first restart a few computers running windows XP had a blue screen on startup and had to be restarted again. afterwards they ran fine. 2 other machines (one Vista Pro 32-bit, one XP Pro) after the second restart where NTP was then installed they lost their networking ablities until restarted again.

Many people have been complaining about their machines running a lot slower after the upgrades. Since they were not aware of the upgrades it would have to be a legit case of it running slower and not just them thinking that something changed due to an upgraded version of antivirus software.

I like others dislike the web interface.

In my opinion while RU5 was a step in the correct direction as a nice stable release, RU6 seems to be a step back to being another buggy release.

I have to agree with the sorting issue.   It makes it harder to find machine i have mine broken down into containers for each office.  If I am looking for something a small office with less than 50 users no big deal but larger ones that are 200+ users the new consol is a bit of a pain with it not sorting alphabeticly by default.

1 more issue that I have noticed with the console. when you have no infections that graphs on logon show values of 1, .75, .5 , .25 and 0 for the lines. If you get an infection there is error then that makes them show up as 100, 75, 50, 25

I was very concerned when i logged in and seen that there was 100 detections at one given time till i realized that the console's graphs are just screwed up.

This was confusing and I think I prefer the old way better.  I realize it is showing me what percentage of infections happened when over the past 12 hours but I much prefer seeing how many came in over that period.  See how many came in makes it much easier to look at the consol at a quick glance and know what is going on.

I agree with Northern Light.

Just upgraded from 11.0.5002.333 to 11.0.6005.562 and now the client list is not sorted on the console only sorts on the first page then is unsorted on subsequent pages.

Been on version 11 for over 12 months and the console list of clients was always sorted on all pages.

Searching for a solution.

We recently upgraded from RU5 to RU6 and have several hundred managed clients.  In RU5, the clients sorted alphabetically across all pages -- the A's began on page one and Z's were on last page.  After we upgraded to RU6, the sorting seems completely random.  I thought this was a whoops in RU6 so we quickly loaded RU6a and we still have this nasty sorting issue. Something broke between the RU5 and RU6 versions for us and needs Symantec's attention.

I have never seen SEPM sort across pages, but I don't think that was the point of the original poster.  My experience, like his, is, prior to RU6, the default client view was sorted alphabetically across pages.  Now that isn't the case.  Granted, if you wanted to change the default view you had to expect to sort by page.  Who cares?  My issues with RU6 is, simply, the default view is no longer sort alphabetically across pages.  I suspect most people prefer that view and I am wondering why it changed with RU6?

Sounds like the console has not been consistently working for some time. Well I will just put in my two cents worth and say I was getting sorts across 15 pages until I just upgraded to RU 6a. Bummer. The least they could do is remove 'Manager' from the name and just call it Endpoint Protection Console since management is such a hassle.

As an aside, I've also noticed the refreshes seem slower than before too.

>>Granted, if you wanted to change the default view you had to expect to sort by page.  Who cares? <<

What do you mean "who cares" ??
Many of us do! The default view is pretty tame, doesn't show squat. I can't say I've ever used it! The other views, however, to see WHAT DEFS and WHAT VERSIONS everyone has, that's more important to us. That's where I have to change the "filter" to show 500 computers so I can sort.
I may need to see the OS version or level, or the computer defs version, sort by computer name, by person name, by SEP version, etc  (we name computers with our office numbers). I may need to sort by policy serial numbers for troubleshooting, maybe I need the IP addresses (happens a lot) so I find the client status and protection technology lists are the most useful, with default really never used here. We pretty much all switch from default as soon as we hit that page.
Don't discount the folks who instantly change from the default view please.
I wonder - how many actually use the default view since all it shows is the person name and computer name, and NO other useful info? MY guess is that those who stick with the default view are a small minority - thus, the low level of "complaints" on the recent change. I don't really see a lot of folks even noticed it.
HOWEVER, it should sort across pages for ALL views, not just one.

jrwils - yes, it's much slower than before, and the web interface is terrible, constantly refreshes into other pages, etc. I can't even use it here it's so bad. JAVA really stinks and is at least 30% slower than with RU5.

I still say, RU5 was the most stable and quickest release to date.

Yes, I hope this gets fixed. I was always able to search for PCs at the top level in SEPM. Now I have to go into AD to see what OU the PC is in then go back into SEPM make sure I'm searching in the right group. A little bit of a time waster.....