DLO 6.1 False Alerts

XJ37's picture

I am running Netbackup DLO 6.1 MP4 and I am getting false alerts. If I respond "OK" to any or all alerts and delete them from the alert history, they reappear in the alerts. When I check a client in the "History" tab to verify a client has not backed up in "X" days I find the alert is false. This started after upgrading from MP3 to MP4. Anyone else have this issue or any suggestions?

Lior Segal's picture

Solution

I receive the same false error.
you need to open case in symantec. the have pech update to the SQL on the server and pech for the agent.

Normal
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false
false
false

EN-US
X-NONE
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MicrosoftInternetExplorer4

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Symantec Engineering has released a minor patch called “MP4 PLUS” for DLO v6.1 MP4

 

Issues fixed in MP4+

 

1.       ET 1739924: 6.1 MP4 is showing errors when there are none. (“No backup in past xx days”)

 

2.       ET 1744438: Deleted folders are not removed from DUDF copy of ANSI PST files.

 

3.       ET 1764535: Profiles conflict when adding profile to include *.PST for C:\

 

4.       ET 1825020: DLO Console shows DUDF and NUDF size as 0 MB

 

5.       ET 1827845: Storage Consumption per User is not accurate - 0kb for many users.

 

6.       ET 1828324: Rename , Pending local status after saving spreadsheet - item remains in the DLO Agent status window                                                                                 when application closed.

 

7.       ET 1828968: No credentials on Vista when using scheduled backups - Logout/Restart/Shutdown - Run as Scheduled

 

8.       ET 1844412: Storage consumption and backup history reports are incorrect

 

9.       ET 1856250: History tab of the admin console shows sizes of DUDF/NUDF as way less than actual

Regards

Lior Segal

XJ37's picture

Already applied the patches

Thanks Lior. I contacted tech support already and have applied the patches. It works but every agent needs the patch and the publish commend can take a while.