DLO agent authentication issue after renaming AD account
I have tasked with changing the WIN logon format our company uses. I am having a problem with the DLO agent after logging in with the new username.
It prompts with a screen saying
I have read forum posts saying I can try deleting the .dlo and .settings folders, or to try removing the user from the DLO agent screen. None of this has helped. Forum posts seem to say there may be a hotfix available shortly but i was wondering if there was a workaround or timeframe when you think this hotfix be live?
Any help would be greatly appreciated, as it seems there are quite a few people with this problem and no real resolution.