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DLO Agent icon on windows 7

Created: 02 Apr 2013 | 1 comment

After instalation of DLO agent ver 7.0 icon is not visible , initially we can see the icon but after logout or reboot the icon gets dissapered .

We can note that processes is running in task manager but icon doesnt appear even by clicking from programs menu.

 

Please advise if this is a konw bug.We have issue on around 250 machines.

 

Thanks

 

 

Operating Systems:

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SSwami's picture

Can you check what is the setting done under "user settings" in the profile? If the "Desktop Agent display settings" is set to "Do not display Anything", the agent icon will not be seen.