Video Screencast Help

DLO and windows 8

Created: 20 Aug 2013 • Updated: 07 Sep 2013 | 3 comments
This issue has been solved. See solution.

I have got Symantec to say 100% that DLO does not work on a RT surface.

I have a client with a surface with Windows 8 pro on it.   They do not say it will work but will not say it does.

Has anyone tried or have this working on one?

Mike

 

 

Operating Systems:

Comments 3 CommentsJump to latest comment

CraigV's picture

Hi Mike,

 

According to the DLO 7.5 Compatibility Matrix, while Windows 8 is supported, Windows 8 RT is not.

If you can get it installed and working, it won't be supported.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

mli7777's picture

Yea they told me about the RT stuff.   According to the client I am getting ready to try and do this on the surface has Windows 8 pro on it and it is not a RT.    And the BE guy I talked to would not say if it would work.    So I am kind of assuming the same thing that it will not be supported then either ??

 

Mike

CraigV's picture

...I suspect that is your answer. They probably haven't tested tablets for backups using DLO...

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...