Hi Tommy,

Not in any reliable way, but you could probably make it work.

You should ask what you're really hoping to backup in this configuration however. When a user saves a 10MB file, that's 10MB that'll come down your internet pipe.

Get three users doing it, and you'll quickly find your Internet becoming unusable.

Hello,

If you want to backup Windows XP and the BE v 9.1 is installed on the Windows SBS 2003 then it will work.

Have you disabled the firewall in thsi case?

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Hej Joshua!

my 100 Mbit line will not make the Internet unusable if the user saves 10 MB


Tommy

Hej Deepali!

Yes, the firewall is disabled on the Windows SBS 2003 server the Zyxel firewall is disabled if "traffic" is coming from the windows XP machine.

Error from DLO agent "Failed to initialize database unable to connect to mediaserver".

Tommy

You probably need to enable dynamic ports. see http://seer.support.veritas.com/docs/255174.htm

Don't be surprised if your backups start failing. Backing up over the Internet requires a good stable Internet connection. If the BE agent losses connection for only second your backup will fail, so your milage may vary.

Regards
A van der Boom

Hej A!

The dynamic ports are enabled....

Tommy

Hello,

Can you access the media server now?

Please elaborate the issue so that we could continue further troubleshooting.


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NO I can't access the media server.

Tommy

Hello,



In the 9.1 release of the Desktop and Laptop Option (DLO), the server and the clients must participate in the same domain or in a trusted domain for shared database access.


The VERITAS Backup Exec (tm) media server and any storage locations must be in a Windows domain or Active Directory. Computers running the Desktop Agent can be outside a Windows domain or Active Directory, but they must authenticate with the domain or directory to access the media server or storage locations. Domain credentials will be needed to authenticate.

You can refer to the below mentioned technote:

Desktop and Laptop Option (DLO) components must authenticate to the domain that the DLO server resides on.
http://support.veritas.com/docs/263197


Kindly verify this and let us know the results.


Regards

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Hej Ajit!

The windows XP is not in a trusted domain. There is only one machine.

Install the XP in the domain and then move it outside ?

Tommy

Hello,

Pleasr run the sgmon and select the option DLO while running.

How to create SGMON.LOG
<>

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From log
Capturing to C:\Program Files\VERITAS\Backup Exec\NT\logs\SGMon.log
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
inetinfo: inetinfo(790) 2006-05-02 13:04:43 0890ms:
S:\source\server\SAVFMSESMTP\SMTPProtInSink.cpp(594) :
ProtIn: OnSmtpInCommand
inetinfo: inetinfo(790) 2006-05-02 13:04:43 0890ms:
S:\source\server\SAVFMSESMTP\SMTPProtInSink.cpp(594) :
ProtIn: OnSmtpInCommand
inetinfo: inetinfo(790) 2006-05-02 13:04:43 0890ms:
S:\source\server\SAVFMSESMTP\SMTPProtInSink.cpp(702) :
DNSBL Check on 235.46.41.195.sbl-xbl.spamhaus.org
inetinfo: inetinfo(790) 2006-05-02 13:04:44 0890ms:
S:\source\server\SAVFMSESMTP\SMTPProtInSink.cpp(594) :
ProtIn: OnSmtpInCommand
inetinfo: inetinfo(790) 2006-05-02 13:04:44 0890ms:
S:\source\server\SAVFMSESMTP\AntiSpamHandlerPremium.cpp(109) :
hrOldSCL = -2147286787, m_dwOldSCL = 0
SAVFMSESp: SAVFMSESp(B68) 2006-05-02 13:04:45 0265ms:
S:\Source\Server\SAVFMSESP\CFRuleAttributes.cpp(260) :
In CCFAttributeBody::bLoad, codePage=20127, mimeType=text/plain
SAVFMSESp: SAVFMSESp(B74) 2006-05-02 13:04:45 0390ms:
S:\Source\Server\SAVFMSESP\CFRuleAttributes.cpp(260) :
In CCFAttributeBody::bLoad, codePage=28591, mimeType=text/plain
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
SAVFMSESp: SAVFMSESp(B48) 2006-05-02 13:04:55 0906ms:
S:\Source\Server\SAVFMSESP\CFRuleAttributes.cpp(260) :
In CCFAttributeBody::bLoad, codePage=20127, mimeType=text/html
inetinfo: inetinfo(790) 2006-05-02 13:04:56 0000ms:
S:\source\server\SAVFMSESMTP\SMTPTransSink.cpp(998) :
Debug Trace: HRESULT=0x800300FD - An unexpected error occurred.
inetinfo: inetinfo(790) 2006-05-02 13:04:56 0000ms:
S:\source\server\SAVFMSESMTP\SMTPTransSink.cpp(998) :
Debug Trace: HRESULT=0x800300FD - An unexpected error occurred.
SAVFMSESp: SAVFMSESp(B48) 2006-05-02 13:04:56 0046ms:
S:\Source\Server\SAVFMSESP\CFRuleAttributes.cpp(260) :
In CCFAttributeBody::bLoad, codePage=20127, mimeType=text/html
VxSvc: ASPI Polling Devices
VxSvc: ASPIPro PollBus
VxSvc: ASPIPro PollBus
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
VxSvc: ASPI Polling Devices
VxSvc: ASPIPro PollBus
VxSvc: ASPIPro PollBus
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
VxSvc: ASPI Polling Devices
VxSvc: ASPIPro PollBus
VxSvc: ASPIPro PollBus
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
VxSvc: ASPI Polling Devices
VxSvc: ASPIPro PollBus
VxSvc: ASPIPro PollBus
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
VxSvc: ASPI Polling Devices
VxSvc: ASPIPro PollBus
VxSvc: ASPIPro PollBus
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
SAVFMSESp: SAVFMSESp(B68) 2006-05-02 13:07:15 0140ms:
S:\Source\Server\SAVFMSESP\scanner.cpp(1534) :
Skipping Content Filter Scanning on NON_IPM_SUBTREE
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161
VxSvc: ASPI Polling Devices
VxSvc: ASPIPro PollBus
VxSvc: ASPIPro PollBus
VxSvc: MegaThreadCommand: 110
VxSvc: MegaThreadCommand: 110 success
VxSvc: MegaThreadCommand: 109
VxSvc: MegaThreadCommand: 109 ERROR: 161

Hello,


Kindly refer the following Document and install the hotfix:

9.1.4691 Hotfix 43 - DLO (Multiple Issues) *Requires VERITAS Backup Exec 9.1 revision 4691 Service Pack 1 and VERITAS Backup Exec 9.1 revision 4691 Hotfix 1

http://support.veritas.com/docs/274058


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered
and would be moved to answered questions pool.

*************************************************
************************************************

Can't finde hotfix 43 ?

It was probably rolled into SP4a, which is here


http://seer.support.veritas.com/docs/280008.htm

I will update - I will come back to your...

Hi Tommy,

Go through the following tech note. It tells you how to apply Hotfix and what is the use of it.

You need to download it from the following document.


http://support.veritas.com/docs/274058


Thanks.


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I will update....

No he can't

The file you have requested is no longer available from this site. It is possible you typed the address incorrectly, or that the page no longer exists. As an option, you may visit any of the pages below for information about VERITAS services and products. To return to the previous page, click here.

?

Shraddha posted a link to the hot fix, I was telling him that the link was broken (

Okey

Hello Tommy,
Could you Update us on the latest State of the issue.

Did you Install the SP4a?

******************************************************************
*****************************************************************

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Thanks.

Yes But is do'nt work...Netbios/user problem?

Hello,


Do you receive any error message after installing the sp4a?


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and would be moved to answered questions pool.

*************************************************
************************************************

No...But I can't login to the Mediaserver....

Hi,

Please update us on the status of the issue..

Have you installed SP4a of BEWS9.1

VERITAS Backup Exec (tm) 9.1 for Windows Servers revision 4691 - Service Pack 4a - Includes Critical Security Update
http://support.veritas.com/docs/280008

9.1.4691 Hotfix 43 - DLO (Multiple Issues) *Requires VERITAS Backup Exec 9.1 revision 4691 Service Pack 1 and VERITAS Backup Exec 9.1 revision 4691 Hotfix 1
http://support.veritas.com/docs/274058



Update us on the same and revert for any further Query
Hope this will help you


Thank you
Gauri


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Hi Gauri,

Amruta just asked if he had installed SP4a, and he stated he had.

Do you think you can resolve his issue by asking the same question again?

Hello,

From the following link install SPa and verify resultas. The hotfix would be included in this


(title) VERITAS Backup Exec (tm) 9.1 for Windows Servers revision 4691 - Service Pack 4a - Includes Critical Security Update

http://support.veritas.com/docs/280008

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Thanks.