hi,when i try install DLO on a client with windows xp (sp2), the error is runtime error c++ in DLOClientu.exe.please helpthank
Hi,Refer the following technote to install DLO agent:http://support.veritas.com/docs/264952Best regards,Shilpa
Hi,the problem is not the installation of DLO, but the runtime error when it try to start DLOClientu.exeBest regards,Maurizio
Hello Maurizio,What is the exact version and revision of Backup Exec that you are using ?Please retry installing the DLO Client and then check the results.Hope this helps you.RegardsNote : If we do not receive your reply within two business days, this post would be marked �assumed answered� and would be moved to �answered questions� pool.
Hi,the version of backup exec is 10d (10.1 rev5629sp1) with the following hotfix- 26 , 27, 29, 33.Regards
Hello Maurizio,Could you please install the following hotfix and then reinstall the Agents:http://support.veritas.com/docs/283222Do keep us updated on the issue!Regards,Asma.
hi,unfortunately the fix it does not resolve the problemregards
Hello, From the Microsoft site download and install the MSXML latest service packThis should resolve the issue. Let us know if this works.Thanks.
Hello Maurizio,I too have this same issue. I have followed through with the little amount of help I recieved. I have yet to resolve, and have searched the KB and form for any information. None of it has been helpful. I downloaded the MSXML Service Pack, and that did not help. I have uninstalled, cleaned the registry, deleted the account and set back up, but still nothing has worked. I have received any further instructions or ideas from Symantec.Hope you have better luck than I with this issue...MK
Hi,-- Is Firewall on Windows XP machines deactivated ? Update us on the same and revert for any further Query Thank youGauri