Data Loss Prevention

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  • 1.  DLP 12.0 Enforce Server not updating agent list

    Posted Nov 06, 2013 02:42 PM

    We just went live with DLP Version 12.0 and are pushing installs to computers. The main issue I'm seeing is that our Enforce server doesn't keep the computer status updated at all times.  I had to reboot this morning for it to go from 900 computers to 5,500 computers.  I know this 5,500 is low because our McAfee team says it's running on over 6,000 computers currently.

     

    Has anyone had this issue?  Anyone know how to fix?  Rebooting regularly isn't an option, all the Endpoint servers are connecting just fine when I do a "netstat -aon | find "8100""

    When I use my test computer (which has endpoint running) it connects just fine to the server but hasn't shown up in the Enforce server.

     

    Thank you for any help.



  • 2.  RE: DLP 12.0 Enforce Server not updating agent list

    Broadcom Employee
    Posted Nov 06, 2013 11:19 PM

    Maybe there are some issue with the MonitorController service. You can check the debug log of the VontuMonitorController.