Data Loss Prevention

Hello ,

When we try to install DLP agent manually by just running the MSI package it installs fine.

however, when we use SCCM to deploy it install fails giving an error - cannot access watchdog service.

we have verfied the packing and still problem persists.

Any idea what could be the problem ?

Rgds,

Asutariya

When it comes to windows 7 installations you need to make sure that the agent is installed by an account that has Adminstrative rights. Windows 7 has MANY security features that has made it more difficult to install SW than it was with Windows XP.

So you need to configure the SCCM application to install the using an Admin user account. Also make it reboot the PC ust in case.

Make sure that you also copy the file to the laptop before running the installer. It will not work if you run the installer from a network attached storage.

Hope this makes sense.

If this solves your questions please marked as solved.

Ronak

Hi astruya,

Please chcek ur batch file scripting and rights provided to deploye the agent. First try to install throgh batch file and not by .msi file and check whether u are able to install. If succeed u can proceed with SCCM. also chcek the instalation or failure logs.