DLP Agent (Kvoop.exe) make CPU upto 50%
Created: 26 Dec 2012 | 2 comments
Hi:
I got a problem, When i send e-mail from my mail client (Outlook 2007), the process kvoop.exe would make CPU upto 50%.
Pls give me a hand.
1. Version 11.6
2. OS Windows 7 (32bit)
3. Mail Client Outlook 2007
4. it's happened when there is a attachment in email (pdf, zip etc.)
Discussion Filed Under:
Comments 2 Comments • Jump to latest comment
HI,
Check mithun Comments
Mithun Sanghavi Symantec Employee Technical Support Accredited
Hello,
It is recommeded to have certain Exclsuions created when SEP and DLP are installed on the same machine.
I would request you to contact the DLP (Vontu) Technical Support for the same.
Also, check this Article: https://www-secure.symantec.com/connect/articles/exclude-sep-agent-dlp-endpoint-agent-configuration
The Kvoop.exe is the one that scans the computer when you are running Endpoint Discovery to find confidential information stored on the Endpoint system. It is a process that is part of SMS SMTP 5 and it performs out-of-process (that's what oop in kvoop stands for) True Type file identification and filtering.
Reference:
https://www-secure.symantec.com/connect/forums/what-does-kvoopexe-do-symantec-dlp
https://www-secure.symantec.com/connect/forums/what-kvoopexe
Hope that helps!!
Reference
https://www-secure.symantec.com/connect/forums/kvoopexe-taking-maximum-cpu-utilization
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
are the attachments huge in size?
does it happe only during email sent as an attachment?
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Would you like to reply?
Login or Register to post your comment.