Data Loss Prevention

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  • 1.  DLP Agent Reporting

    Posted Nov 21, 2013 12:43 PM

    What is the corelation between an agent's health status and the connection status? I have a device showing "Healthy", yet it is disconnected for an extended period of time. I would hope that a device would be (1) ONline or Offline, (2) Connected or Not Connected.

    Any ideas? 



  • 2.  RE: DLP Agent Reporting

    Posted Nov 25, 2013 04:17 AM

    This might be due to the setting of heart beat set for communication of agent to endpoint server. This communication continuity decides whether agent is live and the health status. It may also due to malfuctining of DLP agent specific reporting



  • 3.  RE: DLP Agent Reporting

    Posted Nov 27, 2013 10:57 AM

    I have a customer wanting to understand this issue better. Typically they show 2100 connected and 600 something unhealthy and 350 warning. It seems to never change. Are there optimal heartbeat settings?

     

    I assume under Agent Configuration > Advance Agent Settings I see this listed:

     
     
     
     


  • 4.  RE: DLP Agent Reporting

    Broadcom Employee
    Posted Nov 27, 2013 11:31 AM

    agent consistently talk to the server.

    ServerCommunication.CONNECTION_INTERVAL_SECONDS.int : ---Time between successful connection attempts