Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

DLP Agent - Rolling back

Created: 12 May 2014 | 2 comments
azrulikhwan's picture

Hi guys,

i got one issue, when im installing the dlp agent version 12.0.1 in one of the client machine, the installation keep rolling back and the installation not successful.

dlp_error.png

what is the issue for this matter?

thanks

Operating Systems:

Comments 2 CommentsJump to latest comment

technical_specialist's picture

Open registry and go to 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\
hight light Session Manager on the right hand side delete the value 
PendingFileRenameOperations

Also delete the same value from
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet001\Control\Session Manager\PendingFileRenameOperations

Run it again