DLP agent says "shut down" v 11.6.1
My agent sitting in "shut down" status, connection says "connected" I cannot perform any actions to try to get it to enable, the version is 11.6.1.
When I try to set it to enble message comes up "one or more of the selected agents are shut down and cannot receive troubleshooting taks. Please try again later.
I reinstalled the agent thinking it will fix it but the only thing it changed is the connection changed to "connected" but under the status it still say "shut down"