DLP console error
Created: 04 Mar 2013 | Updated: 07 Mar 2013 | 5 comments
This issue has been solved. See solution.
Hello,
My colleague has made me a sysadmin in the DLP console. When I look at an incident, I see "Not Authorized" in many places. This also applies to the following fields: User, Machine Name, Machine IP, Data Owner Name, Data Owner Email Address, and Message Body. The Matches section shows Not Authorized too. I told the colleague about this, and he says that I have the highest level access. So I am posting this for guidance. Any ideas why I would not be allowed to see these fields despite being Sys Admin?
Thanks in advance,
Bob
Operating Systems:
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Comments 5 Comments • Jump to latest comment
i believe roles & users are not configured correctly, you may need to re check on the settings/tabs availables for sys admin.
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Pete,
You were spot on. The sys admin role did not have the privileges I needed. So I asked the admin to create a new role and we figured out what to check to make sure I could policies and incidents. Thanks for the help.
Bob
awesome :-), happy DLP ing.
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Hi BZ,
please tell to ur admin to configure and add view and modification access to the information which u can see.
Hi BZ,
please check this
https://www-secure.symantec.com/connect/forums/can...
https://www-secure.symantec.com/connect/forums/not...
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