Video Screencast Help
Protect Your POS Environment Against Retail Data Breaches. Learn More.

DLP uninstallation without password

Created: 01 Oct 2013 • Updated: 22 Oct 2013 | 7 comments

Hey guys,
My senior engineer has installed DLP agend in all windows 7 laptops with password.
Now i want to uninstall the agent from some laptops.
But unfortubatly I am not able to remove it from the system. I put proper password then to not able to remove.
Can you guys plz help me.

Operating Systems:

Comments 7 CommentsJump to latest comment

Ambesh_444's picture

Hello,

Please go through with K S sharma post in below thread.

https://www-secure.symantec.com/connect/forums/remove-dlp

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

Ambesh_444's picture

Hello As_Rs toge,

If your proble is resolved then don't forget to mark the thread as solved which thread help you best.
 
so it can benefit future users who may have the same question.
 
 
Regards,
Ambesh

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

Muhammad Ejaz's picture

>     Login as an administrator user.

>     Start a command prompt (Administrator command prompt if Windows  

> Vista or higher).

>     Run the command: msiexec /x {PRODUCT_ID}

> NOTE: Substitute the appropriate value from the following table for  

> {PRODUCT_ID} in the command line above (include the curly braces).

> Version = 12.0

> Product ID = {D39272A1-C04C-4295-8558-79E1991BA4FC}

> You can identify which version of the Endpoint Agent is installed by 

> checking the properties of the file "edpa.exe", or by navigating to 

> the registry key:

>    

> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

> Search for the value called "DisplayName" that contains the string  

> "AgentInstall". The uninstall command (including the Product ID)  

> will be under that key?s UninstallString.

Muhammad Ejaz's picture

Can you share your email address.................................