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DMC support of NS7-SP2

Updated: 21 May 2010 | 7 comments
gpglang's picture
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I came to the rare situation after using symantec_sim_7_0_kb45011_sp2.exe for a fresh installation, NS7-SP2 is installed but DMC Console has stil 1.0.75!!!
I took an already installed DMC with the same DMC Console 1.0.75 and I was not allowed to do the upgrade to NS7-SP2 as it says: not compatible with this version DMC Console
Official statement is support for NS7-SP2 will only come with DMC Console 1.0.2 (end of sept-2009)

Bug, undocumented feature or just lucky?

Guido

Comments

JAguiar626's picture
05
Oct
2009
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Release date...

I was just told that the release date was pushed back for roughly the 3rd week of October.

jharings's picture
05
Oct
2009
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If you install SP2 first

then install the Dell DMC, the prereq checker won't stop you. However, it's not supported, although from what I've seen, no direct issues have cropped up.

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.

StephenJoyce's picture
05
Oct
2009
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Uninstall DMC

Could you uninstall DMC, upgrade and then re-install DMC?

jharings's picture
06
Oct
2009
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That would depend on what you have configured

You might lose some settings, although the majority should be retained in the database.

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.

StephenJoyce's picture
06
Oct
2009
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I'll wait

I guess I'll wait. 3rd week of October would make that Friday 16th October?

Just that we have bought Service Desk, and that can only be installed onto NS SP2.

jharings's picture
07
Oct
2009
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Keep in mind

Service Desk has to be installed on 64bit and Dell Management Console has to be on 32bit.

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.

huntthemducks's picture
14
Oct
2009
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DMC 1.0.2 will support SP2 for NS7

Good afternoon!  I am the product manager for DMC at Dell.

DMC 1.0.2 will be released to download on Monday, October 19th, 2009 and will support SP2 on the NS7 platform.

Hope this helps!

Thanks
Todd Rodgers
Senior Product Manager for DMC
Dell Inc.