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Do clients get re-added after they are automatically deleted?

Created: 06 Feb 2013 • Updated: 06 Feb 2013 | 3 comments
This issue has been solved. See solution.

Hi,

This regards an environment running SEP 12.1 on client and SEPM is 12.1.  Imagine a client running SEP is put in storage for a few months.  If that SEP client is automatically deleted from the SEPM client list because it hasn't connected to the SEPM for an amount of days longer than set in the "Delete Clients that have not connect specified for specified time" setting, will it get re-added to the SEPM if reconnects again (assuming that the machine was NOT re-imaged and the SEP client was NOT re-installed?)  If yes, will it become part of the same group it was in prior to being deleted automatically by the SEPM?  

Thanks in advance,

Bob

Comments 3 CommentsJump to latest comment

.Brian's picture

Yes, it will connect back and should go to the same group it was in before it got deleted. It will retain all its info in the sylink.xml file on the client.

How to configure client Reconnection Preferences in Symantec Endpoint Protection 11 RU6 or 12.1

Article:TECH132001  |  Created: 2010-01-27  |  Updated: 2011-07-04  |  Article URL http://www.symantec.com/docs/TECH132001

 

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SOLUTION
pete_4u2002's picture

the answer is yes. If communication is fine, the client will be reporting to SEPM based on sylink it has send its status.

SebastianZ's picture

Yes, the client will connect again to the same group it was in last time - this will happen if the "Reconnection Preferences" are set to "Use the client's last-used group setting":

http://www.symantec.com/docs/TECH132001

..if this setting is not checked client will connect to his preferred group = this would the first group client was in - as set in the installation package (if the group assignement hasn't been changed since installation last used group may be the same as preferred group).