Do we have steps on troubleshooting computers having missing virus definitions?
Updated: 21 May 2010 | 4 comments
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Do we have steps on troubleshooting computers having missing virus definitions?
Using SEPM MR4 MP1A...
WindowsXP PRO S3..
Many thanks...
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Take a look at this Symantec
Take a look at this Symantec KB.
http://service1.symantec.com/SUPPORT/ent-security....
Let me know if this was helpful.
Thomas
Might be corrupted definitions
Hi..Nel,
It seems that the definitions might be corrupted...
The following document will help your remove the corrupted definitions.
How to clear out corrupted definitions for a Symantec Endpoint Protection Client
http://service1.symantec.com/SUPPORT/ent-security....
Once it is done, use the Daily Certified Intelligent Updater to update definitions for the Symantec Endpoint Protection by downloading it from the following link:
http://www.symantec.com/business/security_response...
Intelligent Updater file will usually look like, 200906xx-xxx-v5i32.exe.
Run this file.
This should fix the missing definition problem.
Thanks,
Mac
thanks... it helps...
thanks...
it helps...
Nel Ramos
Good question we need it
Good question we need it too..
Thanks..........
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