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documentation ftp problem ?!

Created: 11 Mar 2010 • Updated: 12 Sep 2010 | 5 comments


is there a problem on symantec ftp ?

I am unable to download or display file !
I have tried on 2 different locations... 2 differents computer... same.

An idea ?
Anyone already have that one ?


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Andy Welburn's picture

that it's been very slow. In most instances I've eventually managed to download docs etc, but in a lot of instances I've just given up!.

Maybe if we shout loud enough someone from Symantec will let us know if there's an issue that is being attended to or if it's just busy! ;)

As far as the URL you've quoted - am trying to download the doc as we speak, but it's still just "Loading......."

Finally managed to download that doc after a couple of page refreshes, a black page & a 5 minute wait!

Claudio Veronezi's picture

Here is normal

Claudio Veronezi Mendes
IT Manager at Lb2 Consultoria
Londrina - Pr - Brazil

Marianne's picture

Slower than normal over last couple of days - even for Africa!!
The WhitePaper that I've been trying to open for the last hour just keeps on timing out:

The connection has timed out

    The server at is taking too long to respond.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

grambaud's picture

A colleague has managed to have the document by a symantec vendor.

Here is a copy attached.

BNU_65_Cmd_Unix_Linux_doc290234.pdf 1.69 MB
rjrumfelt's picture

the older "FTP site requires login" thread in hopes that Symantec might take notice, but no

I've found that from the hours of 1 - 3:30 PM EST, the site is unresponsive, but for whatever reason, around 4 PM, I can download docs again.

For those of you who are having trouble, I suggest taking some downtime when the site is functioning to download all the relevant manuals to your computer.