Dear All,
Does anyone know how to import Service Desk Knowledge Base articles via a Workflow? I have a load of OneNote documents that I need to import into Service Desk as Knowledge Base Articles. Does anyone have any ideas as to how I might accomplish this, keeping the correct database values?
I suspect that it will be possible by a Workflow, but saying, "yes, do it via a Workflow" is easier than doing it!
Kindest regards,
QuietLeni