Endpoint Protection

 View Only
  • 1.  Does anyone know if this issue was fixed in MR4 MP2?

    Posted May 28, 2009 02:00 PM
    Does anyone know if this issue was fixed in MR4 MP2?

    https://www-secure.symantec.com/connect/forums/saving-doc-out-outlook-2007-chinese-characters

    Thanks!



  • 2.  RE: Does anyone know if this issue was fixed in MR4 MP2?

    Posted May 28, 2009 02:09 PM
    Not seeing anything in the readme. I think this is still an issue in MP2.


  • 3.  RE: Does anyone know if this issue was fixed in MR4 MP2?

    Broadcom Employee
    Posted May 28, 2009 03:25 PM

    What version are you currently using? There was a similar fix in MR4 MP1 that may have already corrected this issue.

    Also, if you haven't already, you should open up a case with Technical Support so we can help you out.

    Title: 'File attachments with unicode characters in their filename are stripped of content when Outlook Email Autoprotect is enabled.'
    Document ID: 2008090316312448
    > Web URL: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008090316312448?Open&seg=ent

    Hope that helps!



  • 4.  RE: Does anyone know if this issue was fixed in MR4 MP2?

    Posted May 28, 2009 03:31 PM
    We're currently running MR4 but will be upgrading to MR4 MP2 in the next few days.  I will see if this fixes it.  I did call tech support on this about a month ago and they told me it would possibly be fixed in MR4 MP2 but they weren't sure.


  • 5.  RE: Does anyone know if this issue was fixed in MR4 MP2?

    Posted May 30, 2009 05:53 PM
     I dont see this being fixed in the release notes.But i do remeber this is a very old issue and there was a case open for this long back and it was even escalated to backline engineers
    So i would request you to call support and just confirm if there is a patch or workaround for this issue.


  • 6.  RE: Does anyone know if this issue was fixed in MR4 MP2?

    Posted Jun 01, 2009 08:52 AM
    I will do that again shortly.  It was only about a month ago that I last asked them about this issue.