Video Screencast Help
Search Video Help Close Back
to help

Does anyone know why the Workflow Designer freezes and uses 100% CPU Time sometimes when you search for Components?

Created: 27 Feb 2013 | 5 comments
QuietLeni's picture
0 0 Votes
Login to vote

Dear All,

I have just been working for about half a day on a Project (sadly, I think, without saving) and then when I wanted to find a Component, I started typing "Com" in the search box. Then the application just freezes. Looking at the Task Manager, I see that LogicBase.ToolCore.exe is using 100% of CPU time.

Does anyone know why this does it and if this will be fixed??? I have seen this happen in WF 7.1 SP1, SP2 and WF 7.5 (ServiceDesk Edition).

Sadly for me now, I think that I am going to have to kill the application and restart (which means I have lost lots of work)!

Kindest regards,

QuietLeni

Comments 5 CommentsJump to latest comment

reecardo's picture

While this doesn't help you now... one thing I find that helps matters is to unload libraries you don't use/need from your projects (like the SMP generated libs for ASDK, Task, and Resource).

I'll investigate this more to see what the issue might be.

0
Login to vote
QuietLeni's picture

Thanks reecardo.

It seems to happen once in a while (enough to forget to press save before searching). I remember once having it continuously. At that time, I just thought I was doing someting wrong, but it can't just be me.

Is anyone else getting this?

I stand by the accuracy of my Inventory of the organisation. Don't blame me for the picture that it presents...

0
Login to vote
b3tts32's picture

I get this from time to time as well. I'm a frequent saver after having learned my lesson. 

 

You can get around it by collapsing all of your component folders when searching. Somebody mentioned this before and I haven't had it freeze on me since I started searchnig this way.

0
Login to vote
QuietLeni's picture

b3tts32,

Great (in some ways) - at least I know not what to do and there is something else to help reecardo find what the problem is! I know to save more often (as I have been).

Kindest regards,

QuietLeni

I stand by the accuracy of my Inventory of the organisation. Don't blame me for the picture that it presents...

0
Login to vote
loekee's picture

This has happened to me quite a few times (WF 7.1 SP2) where my project completely locks up after typing a few characters into the component search box.

When I looked for a solution to this issue, I discovered that a few other users were having the same or similar problems. Ever since I started using the workaround Rob Moore suggested a few months ago in this related post, I have not had any problems with it freezing. Here are some more details about my experience with this issue:

Background/Symptoms:

  • Logged in over RDP and project has not been saved in awhile
  • The component toolbox tree has one or more nodes expanded and/or the project has not been saved prior to performing the search
  • Begin typing a few characters in the component search box and the project freezes

Workaround:

  • Collapse every branch of the component toolbox tree before typing in the search box
  • Save more frequently!

Possible Prevention?

 

+1
Login to vote