Does Enterprise Vault use WMI queries?
Created: 29 Jul 2010 | 5 comments
Question,
Does Enterprise Vault use WMI queries to the Exchange Server?
If so, is it possible that when the Exchange Server does not respond fast enough, that in the Event Viewer RPC Server unvailable (event 8390) events show up?
We have a lot of these events show up in our Enterprise Vault server.
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I beleive it uses Dcom to query to the exchange Server for the full client and http for the lite client .
Refer the following document http://support.veritas.com/docs/277647
If the above document does not apply You can try implementing the following registry
. Open registry path :-
HKEY_LOCAL_MACHINE
\SOFTWARE
\KVS
\Enterprise Vault
2. Create a new Dword Entry with name 'UseLocalDirectory' and value is 1.
3. Restart EV admin service.
If this response answers your concern, please mark it as a "solution"
The DCOM and HTTP connections for the client are to the EV server, not the Exchange Server. Connections to the Exchange server for both the client and the Agents are via MAPI, which is why you need Outlook installed on the EV server
If this response answers your concern, please mark it as a "solution"
MAPI
Does Enterprise Vault use WMI queries to the Exchange Server? No it uses MAPI like Nick White said...
Check out these KB's;
http://seer.entsupport.symantec.com/docs/277647.htm
http://seer.entsupport.symantec.com/docs/334007.htm - (SQL related)
BTW I am no longer lesbian! I have failed....
Enterprise Vault also uses WebDav and Exchange Web Services --- in the Enterprise Vault OWA Extensions for Exchange 2007.
But I'm not aware of any WMI usage.
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