does not recognize
This is my first post so go easy one me. I am having an issue with Backup Exec 12.5 not recognizing my tape autoloader. Here is what I have.
Server: HP ProLiant ML 570 G4
Tape Library: 1/8 G2 TAPE AUTOLOADER ULTRIUM 920 connected via SCSI
OS: Windows server 2003 SP2
Backup exec: 12.5
I have gone through all the steps in BE to set up a robotic library and have been unsuccessful. All drivers, software, and firmware is up-to-date. I have restarted all services, autoloader and server multiple times with multiple configurations. Device manager recognizes my device. HELP!!! I have no idea what to try next. I did check the compatibility list and my autoloader is on there so I know for sure it is compatible.