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Domino crash after PIT restore using Lotus notes agent

Created: 24 Jan 2014 | 3 comments

Hi all,

I have had this issue recently where domino server crashes when I try to restore a mail file (by applying transaction logs) with same replica ID but different database ID. The restore is usually done to a different location rather than inside domino directory. The environment runs on NetBackup 7.1.0.4 on Windows 2008 servers.

Has anyone come across this before?

Operating Systems:

Comments 3 CommentsJump to latest comment

neetu's picture

Below is an excerpt from the tar logs during the time when the domino crashed:

09:51:35.246: [356.4268] <8> tar_restore::processStateEOT: WRN - processStateEOT before keepalive
09:51:35.246: [356.4188] <4> tar_base::keepaliveThread: INF - keepalive thread terminating (reason: WAIT_OBJECT_0)
09:51:35.246: [356.4268] <4> tar_base::stopKeepaliveThread: INF - keepalive thread has exited. (reason: WAIT_OBJECT_0)
09:51:35.261: [356.4268] <8> T_tar_rename::BMRApply: Cleaning up the BMR IDRInProgress and IDRSystemData config entries.
09:51:35.261: [356.4268] <2> tar_base::V_Close: closing...
09:51:35.261: [356.4268] <8> T_tar_rename::BMRApply: Cleaning up the BMR IDRInProgress and IDRSystemData config entries.
09:51:35.261: [356.4020] <2> ov_log::V_GlobalLog: INF - BEDS_Term(): enter - InitFlags:0x00000001
09:51:35.261: [356.4268] <8> T_tar_rename::BMRApply: Cleaning up the BMR IDRInProgress and IDRSystemData config entries.
09:51:35.261: [356.4268] <8> T_tar_rename::BMRApply: Cleaning up the BMR IDRInProgress and IDRSystemData config entries.
09:51:35.261: [356.4268] <4> OVStopCmd: INF - EXIT - status = 0
09:51:35.261: [356.4268] <4> OVShutdown: INF - Finished process
09:51:35.277: [4720.4880] <4> nblnagent LNAPI_stopServer(): INF - stopping nblnagent
09:51:35.277: [356.4268] <4> WinMain: INF - Exiting C:\Program Files\VERITAS\NetBackup\bin\tar32.exe
09:51:35.277: [4720.4880] <4> nblnagent LNAPI_stopServer(): INF - terminated normally
09:51:37.277: [356.4268] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\VERITAS\NetBackup\logs\TAR\012414.LOG
10:17:10.867: [2512.4544] <16> getBOOL(): ERR - ReadFile FAILED, Errno=109
10:17:10.867: [2512.4544] <2> LN_stopClient(): INF - Stopping Client
10:17:10.867: [2512.4544] <2> tar_base::V_vTarMsgW: ERR - Could not rename the database from E:\Restore\xyz.nsf.2512 to E:\Restore\xyz.nsf
10:17:10.867: [2512.4544] <16> dtcp_write: TCP - failure: send socket (588) (TCP 10053: Software caused connection abort)
10:17:10.867: [2512.4544] <16> dtcp_write: TCP - failure: attempted to send 111 bytes
10:17:10.867: [2512.4544] <2> tar_base::V_vTarMsgW: ERR - Recovered and Online Failed: E:\Restore\Jan_2014\880276.nsf (0xFFFF:Error Code Text String not found!!)
10:17:10.867: [2512.4544] <16> dtcp_write: TCP - failure: send socket (588) (TCP 10053: Software caused connection abort)
10:17:10.867: [2512.4544] <16> dtcp_write: TCP - failure: attempted to send 110 bytes
10:17:10.867: [2512.4544] <2> tar_base::V_vTarMsgW: INF - TAR RECOVERED 0 of 1 DATABASES SUCCESSFULLY
10:17:10.867: [2512.4544] <16> dtcp_write: TCP - failure: send socket (588) (TCP 10053: Software caused connection abort)
10:17:10.867: [2512.4544] <16> dtcp_write: TCP - failure: attempted to send 50 bytes

This is the 3rd instance when domino crash has occured during mail file restore using Netbackup.

neetu's picture

Any instance where someone else also has faced similar issues?

Marianne's picture

Seems not....

Have you logged a Support call?  
Full tar log as well as bptm and bpbrm on media servers will be needed as well.

Any errors in Event Viewer System or Application logs?

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