Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

DO_NOT_REMOVE_NtFrs_PreInstall_Directory exclusion?

Created: 25 Oct 2005 • Updated: 21 May 2010 | 2 comments

1 host - veritas 9.0sp1
1 node - veritas node 9.0 sp1
windows 2003 server sp1 (both)

I've currently setup Veritas on a host and a node. Both backup just fine when using a tape drive. However, I have setup a 2nd job that uses the maxtor OTII external hard drives which I'd like to swap one out each day; there's two of them. However, it never seems to complete the process when using the external hard drives. I get a job failure with the following error messages:

Directory or file was not found, or could not be accessed:


server2 is the node, and is our domain.

I also get exceptions:

Unable to open the item C:\windows\system32\dhcp.tmp.edb - skipped.
Unable to open the item C:\windows\system32\wins\winstmp.mdb - skipped.

I don't get this error when using a regular tape.

Also, everytime I swap out the external hard drives, by shutting them off, then swap, then turning the switch back on, the Veritas software reports the device is paused or offline after a while, even when it isn't running, and it's only scheduled.Message was edited by:
Dennis Chow

Comments 2 CommentsJump to latest comment

Dennis Chow's picture

It appears: DO_NOT_REMOVE_NtFrs_PreInstall_Directory

is the one giving my job failure instances, I know it doesn't jeporadize the intergrity of the backup, but I am very annoyed by it. How do I tell BE to not try to access it?