Endpoint Protection

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Download Protection Definitions

  • 1.  Download Protection Definitions

    Posted May 30, 2012 08:38 PM
    In SEP 12.1, is there a way to check the download protection definitions on the client? I know I can see them in SEPM but don't see anything on the client.


  • 2.  RE: Download Protection Definitions

    Broadcom Employee
    Posted May 30, 2012 09:22 PM

    do you mean the virus definition?

    if yes, you can open the client GUI and click on logs --> client management ---> view logs ---> click on "System logs"

    there will be entries which shows the definition are updated

     



  • 3.  RE: Download Protection Definitions

    Posted May 31, 2012 01:07 AM

    Hi,

    Open SEP on client machine ->

    Under Status it will display the definition dates of antivirus components you have installed.

    Thanks.



  • 4.  RE: Download Protection Definitions

    Posted May 31, 2012 02:01 AM

    If we open the system logs we can see the version of the definition downloaded.



  • 5.  RE: Download Protection Definitions

    Posted May 31, 2012 07:46 AM

    This is for the download protection definitions, which is related to Insight I assume. Not AV defs. I can see those right on the GUI.

    I get alerts telling me download protection definitions are out of date. I want to know if I can see this on the client itself.



  • 6.  RE: Download Protection Definitions

    Broadcom Employee
    Posted May 31, 2012 08:26 AM

    can you please post the screenshot? Since download has the file reputation i was wondering if the error message is the same.



  • 7.  RE: Download Protection Definitions

    Trusted Advisor
    Posted May 31, 2012 09:01 AM

    Hello, 

    What version of SEP 12.1 are you running?

    Does the SEPM states "Security Status - Attention Needed" and when you click on View details, the Security Status Details page shows Download Protection Content failures?

    if yes, check this Article:

    Symantec Endpoint Protection Manager 12.1 console home page showing Security Status - Attention needed

    http://www.symantec.com/docs/TECH164272

    Hope that helps!!

     



  • 8.  RE: Download Protection Definitions

    Posted May 31, 2012 09:24 AM

     



  • 9.  RE: Download Protection Definitions

    Posted May 31, 2012 09:25 AM

    12.1 RU1



  • 10.  RE: Download Protection Definitions

    Broadcom Employee
    Posted May 31, 2012 10:12 AM

     

    EDIT: let me check at my end



  • 11.  RE: Download Protection Definitions
    Best Answer

    Broadcom Employee
    Posted May 31, 2012 12:02 PM

    my earlier entry still holds good :-)

    you can open the client GUI and click on logs --> client management ---> view logs ---> click on "System logs"
     

    An update for Symantec Whitelist from LiveUpdate was successfully installed.  The new sequence number is 120530002.

    this can browsed to the path

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.XXXXX.XXX.XXX\Data\Definitions\IronWhitelistDefs



  • 12.  RE: Download Protection Definitions

    Broadcom Employee
    Posted May 31, 2012 02:00 PM

    hope you checked on client, the definition in the path thats been mentioned?



  • 13.  RE: Download Protection Definitions

    Posted May 31, 2012 03:56 PM

    yup, thanks



  • 14.  RE: Download Protection Definitions

    Broadcom Employee
    Posted May 31, 2012 09:41 PM

    thanks for confirmation :-)