Purchased renewal licenses and received confirmation from firstname.lastname@example.org. When clicking on the link here, https://fileconnect.symantec.com/dispatch, I am attempting to download the file in the subject line plus the .1of2 file and the .cmd file.
The .2of2 file states 100% in the File transfer dialogue, however the two remaining files in the Queue section have not begun to process. Upon further investigation, although the file size for 2of2 is listed as 932,201.59 KB in the file list, I find that the file continues to grow on my machine, currently approaching 1,530,000 KB and climbing. Is this the sign of a corrupt file, misinformation on the download page or something else entirely?
A little under the gun here as I have until Thursday to get this update in place prior to expiration.
Any guidance or previous experiences that might be helpful are greatly appreciated. Server is 2008 R2, download is being run from a Windows 7 SP1 device.