Video Screencast Help


Created: 22 Jan 2013 • Updated: 24 Jan 2013 | 3 comments
This issue has been solved. See solution.

Purchased renewal licenses and received confirmation from When clicking on the link here,, I am attempting to download the file in the subject line plus the .1of2 file and the .cmd file.

The .2of2 file states 100% in the File transfer dialogue, however the two remaining files in the Queue section have not begun to process. Upon further investigation, although the file size for 2of2 is listed as 932,201.59 KB in the file list, I find that the file continues to grow on my machine, currently approaching 1,530,000 KB and climbing. Is this the sign of a corrupt file, misinformation on the download page or something else entirely?

A little under the gun here as I have until Thursday to get this update in place prior to expiration.

Any guidance or previous experiences that might be helpful are greatly appreciated. Server is 2008 R2, download is being run from a Windows 7 SP1 device.


Kevin Watson

Comments 3 CommentsJump to latest comment

Backup_Exec's picture


Please download from below link BE2012 ISO as per the server you have got like 32 or 64 bit

BE 2012 Installer -

The above link shows image of download options

You need to enter user name and password if not have one register with one and then once done it will take you to download page were you need to download backup exec installer for either 32 or 64 bit and size is around 1.4 gb only so would be quick too 



Don't forget to give a "Thumbs Up" or Mark as "Solution" if someones advice has helped you.

pkh's picture

You can go to, click on BE in the trialware section and down the entire BE 2012 installation DVD.  This is the same file as in fileconnect.

It is better to use the DVD that comes in one piece.   Downloading parts of the DVD and joining them often results in unusable DVD.

Azbound66's picture

I was able to download the files with the HTTP format instead of the File Manager format and successfully installed the licenses and am now set for another year. The update/upgrade process was actually quite painful this year and I am hopeful that this is not the case in the upcoming years.