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driver conflict between symantec IDM and networx

Created: 16 Feb 2013 | 7 comments

hello
my pc in experiencing BSD in previous days, as experts told me symantec driver is one of conflicting drivers causing this
please consider this link for further information from windows support forum
http://answers.microsoft.com/en-us/windows/forum/w...

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Ashish-Sharma's picture

HI,

What sep version are you using ?

OS version ?

 

Blue Screen of Death (BSOD) Crash with STOP Error 0x8E After Installing Symantec Endpoint Protection

http://www.symantec.com/docs/TECH181336

In cases of BSOD, you would have to collect the Full Memory Dump files and create a Case OR contact Symantec Technical Support.

QuickStart Guide - Create and Manage Support Cases in SymWISE

http://www.symantec.com/docs/HOWTO31132

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

OR

Regional Support Telephone Numbers:

United States: 800-342-0652 (407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

Thanks In Advance

Ashish Sharma

 

 

pete_4u2002's picture

open a support ticket and provide the dump and analysis to technician.

Ashish-Sharma's picture

Hi,

URL aslo provide my above comments..

Again check this

You can create support ticket

In cases of BSOD, you would have to collect the Full Memory Dump files and create a Case OR contact Symantec Technical Support.

QuickStart Guide - Create and Manage Support Cases in SymWISE

http://www.symantec.com/docs/HOWTO31132

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

OR

Regional Support Telephone Numbers:

United States: 800-342-0652 (407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

Thanks In Advance

Ashish Sharma

 

 

hagi_mostafa's picture

this is what i got!:

The URL you've tried isn't returning content. There are two possibilities:
 

 

 

Ashish-Sharma's picture

Hi,

How to create a new case in MySymantec (formerly MySupport)

 

Article:TECH58873  |  Created: 2009-01-26  |  Updated: 2012-08-08  |  Article URL http://www.symantec.com/docs/TECH58873

Regional Support Telephone Numbers:

United States: 800-342-0652 (407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

Thanks In Advance

Ashish Sharma

 

 

.Brian's picture

Best case when BSOD happens and Symantec is suspected is to open a support case ans they have all the necessary resources to analyse.

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