HI,

What sep version are you using ?

OS version ?

Blue Screen of Death (BSOD) Crash with STOP Error 0x8E After Installing Symantec Endpoint Protection

http://www.symantec.com/docs/TECH181336

In cases of BSOD, you would have to collect the Full Memory Dump files and create a Case OR contact Symantec Technical Support.

QuickStart Guide - Create and Manage Support Cases in SymWISE

http://www.symantec.com/docs/HOWTO31132

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

OR

Regional Support Telephone Numbers:

United States: 800-342-0652 (407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

open a support ticket and provide the dump and analysis to technician.

i'm confused! would please give me a link?

thanks

Hi,

URL aslo provide my above comments..

Again check this

You can create support ticket

In cases of BSOD, you would have to collect the Full Memory Dump files and create a Case OR contact Symantec Technical Support.

QuickStart Guide - Create and Manage Support Cases in SymWISE

http://www.symantec.com/docs/HOWTO31132

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

OR

Regional Support Telephone Numbers:

United States: 800-342-0652 (407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

this is what i got!:

The URL you've tried isn't returning content. There are two possibilities:
 

Hi,

How to create a new case in MySymantec (formerly MySupport)

Regional Support Telephone Numbers:

United States: 800-342-0652 (407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp