Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

"Drivers could not be found in the PreOS..." error

Created: 05 Dec 2012 | 2 comments

Hello-

 

Currently I'm just experimenting with Ghost Solution Suite, trying to get some of the basics of imaging. I have everything (I think) working properly except for one thing. When I got execute a Windows 7 image between my ghost machine and a netbook, I get one error.

Details for: To Virtual Partition

Drivers could not be found in the PreOS for the following devices:

Manufacturer: "@oem7.inf,%athr%;Ahteros', Description: "@oem.inf,%athr.l1c..

Manufacturer: "@oem4.inf,%intel%;INtel', Description: "@oem4.inf,%pci\\ven_8...

 

Please help me out! If you need me to provide more information about what I'm doing I can.

 

Thanks!

Discussion Filed Under:

Comments 2 CommentsJump to latest comment

EdT's picture

You have not indicated whether you are using DOS or WinPE as your boot environment (pre-os).

Since WinPE is the logical choice these days, to support modern hardware, I will assume you are using this option.

Since WinPE in Ghost is based on the Vista 32 bit kernel, you need to add Vista 32 bit drivers via the Ghost Boot Wizard, for the NIC chipsets and the SATA chipsets for any machines you need to support.

The message you are getting is an indication that your boot environment is lacking the correct drivers for the Intel and Atheros chipsets on your netbook.

These two articles may help:

http://www.symantec.com/business/support/index?pag...

https://www-secure.symantec.com/connect/articles/d...

 

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

MacBrinky's picture

Hello CRayhons,

Use the steps EdT had mentioned for the driver integration to GSS.
You can use the steps below to try these drivers in advance under WinPE. This could be useful to avoid unnecessary driver integration to the WinPE packages in GSS.

How to try different network drivers in winpe without using Ghost Boot Wizard and with no need to reboot
http://www.symantec.com/docs/TECH122799