Data Loss Prevention

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  • 1.  Drop folder did not works in Symantec Data loss Prevention v10.0

    Posted Apr 29, 2012 10:24 PM

    I was trying to testing the ".eml files' under the \drop folder to simulat live traffice. 

    After creating all the policy, response rules. Place the ".eml files" in to the \drop. 

    No response occur?

    The File Reader did not detect the process and the files still remain in the \drop folder.

    Anyone ? ? 

    June 



  • 2.  RE: Drop folder did not works in Symantec Data loss Prevention v10.0
    Best Answer

    Posted Apr 30, 2012 01:56 AM

    HI June,

    Could you please confirm what settings you have under "BoxMonitor.Channels"

    To check please nagivate to click on System>Servers>Overview>Detection Server Detail>- Advanced Server Settings

    Make sure that you have exactly BoxMonitor.Channels = Packet Capture, Copy Rule

    Anything other than that drop folder wont work for example BoxMonitor.Channels = Inline SMTP

    Hope this will resolve your issue

     



  • 3.  RE: Drop folder did not works in Symantec Data loss Prevention v10.0

    Broadcom Employee
    Posted Apr 30, 2012 08:23 AM

    What kind of Detection Server you used? Network Monitor, or Network Prevent for Email?

    Make sure the type of your Detection Server is Network Prevent for Email.



  • 4.  RE: Drop folder did not works in Symantec Data loss Prevention v10.0

    Posted May 01, 2012 08:37 PM

    Hi Syed Hussain and Yang Zhang,

    It works! 

    After changing the BoxMonitor Channel and placing the files to the correct server.

    It mange to delete the files once I place it in .

     

    Big Thank You !

    June 



  • 5.  RE: Drop folder did not works in Symantec Data loss Prevention v10.0

    Posted May 02, 2012 09:10 AM

    Hi June,

    I'm glad to hear that :)