DS 7.1 Deployanywhere and drivers problem
Created: 14 Feb 2012 | Updated: 18 Feb 2012 | 9 comments
This issue has been solved. See solution.
Hello
I have used CMS7.1SP1 several months, but i still have some problems about DA and drivers.
There are more than 10 models DELL computers in company, I had import drivers of one model of them, but after i deploy the image(Win7 x64) to the computer, i found the computer miss many drivers that from dell, eg: wireless card, display card, audio card etc. I don't know why is it and how to troubleshooting?
I use the PXE to boot computer via network.
Thanks!
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Are you using WinPE x64? DeployAnywhere is not compatible with WinPE x64, and must be used with WinPE x86:
http://www.symantec.com/docs/TECH41109
http://www.symantec.com/docs/HOWTO10278
The good news is that you can deploy 64-bit images in 32-bit WinPE.
If you're already using 32-bit (x86) WinPE, then ensure you have the correct drivers by following the procedures in this KB:
http://www.symantec.com/docs/HOWTO9510
Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com
You could try booting to automation with the machine and running the deployanywhere eval command manually.
Mount your NS deployment share
net use z: \\NSServername\deployment
Then run
z:\
cd "Task Handler\Ghost\x86\"
deployanwhere.exe /target=D:\ /ddb="Z:\Task Handler\DriversDB" /eval
This should run through and tell you what drivers its looking for, which ones it will find a match for and which ones are missing. Then you can go though and add the ones that are missing into the DriversDB
Hello,
Very thanks to you. now I found a warning during evaluation.
Could you tell me how to do next?
Thanks!
I had found the problem. Deployanywhere can't work with Broadcom NetXtreme drivers. I decided to give up the driver managment function of DS.
I found intergrate drivers into windows is the best way.
DeployAnywhere should work with all Broadcom drivers. How did you confirm it cannot? I know customers who are using Broadcom drivers for the very model referenced in your above post.
Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com
Before i used the DS, i used the MDT2010 to deploy the OS Image. MDT is more better than DS in drivers managment.
Computer model: Dell Latitude E5410
log:
Computer model: Dell Latitude E5410
log:
That KB is two years old. Have you contacted support to see if it remains true? I saw that prior to my post and dismissed it as being outdated, because of the sheer number of DS releases since then and the many improvements made to DA.
Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com
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