Deployment and Imaging Group

Hey all

I'm having a problem with DeployAnywhere. I've created a Server 2003 R2 Standard image (running 'prepare for capture' task and then the 'capture image' task). All went well on that side.

The problem comes when I try deploying it using DeployAnywhere for driver injection. The image deploys fine, but the DeployAnywhere part always fails. The DeplyAnywhere.txt log says:

 Error while retargeting the system

Error:

Retargeting has been cancelled because some critical drivers are missing. 

When I run the evaluation - W:\Task Handler\ghost\x86>DeployAnywhere.exe /eval /target=C:\ /ddb="W:\Task Handler\DriversDB" /reportNonCriticalDevices - no critical drivers are reported as missing (NIC and Mass Storage included). In fact, all the non-critical drivers are found too, in either the INF store or DriversDB.

I next resorted to running the command manually - W:\Task Handler\ghost\x86>DeployAnywhere.exe /target=C:\ /ddb="W:\Task Handler\DriversDB" /handleNonCriticalDriver=miniSetup - and everything worked fine. Critical and non-critical drivers were retargeted and the HAL was successfully generated.

So something seems to be going wrong when Altiris runs the command. I've compared the command being run by the task and my manual one and the only differences are the drive letters being mapped (I'm manually mapping W:\ and Altiris maps Z:\) and logging, which I'm not doing.

Oh, if I turn off DeployAnywhere in the task it runs fine but I get a BSOD. Surprisingly!

Has anyone come across something like this before? I could turn DeployAnywhere off and run everything using a script, but I'd rather not.

As usual, any help would be appreciated.

Thanks, 

Ollie

That looks right, though this KB has a slightly different process:
http://www.symantec.com/docs/TECH163477

If you follow the (almost identical) process in TECH163477, do you receive different or better output?

What is the hardware here. Thanks.

All sorted. The drivers package hadn't updated on the local site server so it was in fact missing critical drivers. I didn't spot it because I was running the eval against the NS. Ooops!

Thanks for pointing me in the right direction mclemson.

Ollie,

Good to see that your issue is resolved by Mike :)

In case of need here is a way to make instant driver replication to SS:

https://www-secure.symantec.com/connect/blogs/deployment-solution-7x-replication-newly-added-drivers-site-servers

Thanks.

Nice one. Thanks for the tip Vaibhav.