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Dual Authentication for End Users?

Created: 27 Aug 2012 • Updated: 05 Jun 2014 | 2 comments


I'm trying to find information online about companies that give out security tokens to end users. I know some banks do this for financial security, but are there other companies that do this? I'm just looking to find information on pros and cons of setting up a large network of these tokens for secure access to our servers.  What kind of Help Desk support do we need to set up. Would our help Desk be a primary help desk dealing with lock outs our would customers be directed to symantec or another 3rd party? Our users are not very tech savy so we foresee a great deal of issues moving forward with this, but we still need to be secure. Any help would be greatly appreciated, as this seems to be a daunting task.

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Jeff Burstein's picture

Two-factor authentication is absolutely appropriate for non-financial companies, and with all of the headlines lately around stolen password databases, it's more important than ever. Symantec VIP is built around a self-service approach where end users can obtain their own second factor credential on their PC or mobile phone (download yours at, and manage credential lifecycle themselves, which significantly reduces the burden on your help desk and gets you out of the business of hardware token shipping and inventory management.

Click here to learn more about VIP and enroll for a free trial account to see for yourself. I would also encourage you to speak to your Symantec representative to discuss how VIP can best fit your specific needs.