Dupliactions fail with error 2107
we have netbackup 7.5 and We setup new DD620’s in multiple offices (did not have DD’s in office before this). They are basically configured the same and SLP's are the same. We run a backup to the local DD in each office then they all duplicate to the same DD offsite. All the backups to local DD are successful but the duplication fails in an office and is successful in others.
Error: Requested media server does not have credentials or is not configured for the storage server(2107)
12/27/2012 3:47:29 PM - begin Duplicate
12/27/2012 3:47:29 PM - requesting resource LCM_btbkp02_maddd02
12/27/2012 3:47:29 PM - granted resource LCM_btbkp02_maddd02
12/27/2012 3:47:29 PM - started process RUNCMD (26120)
12/27/2012 3:47:29 PM - ended process 0 (26120)
12/27/2012 3:47:29 PM - requesting resource btbkp02_maddd02
12/27/2012 3:47:29 PM - reserving resource @aaaar
12/27/2012 3:47:29 PM - reserved resource @aaaar
12/27/2012 3:47:29 PM - granted resource MediaID=@aaaaf;DiskVolume=maddd02_lsu;DiskPool=maddd02_pool;Path=maddd02_lsu;StorageServer=maddd02;MediaServer=btbkp02.bakertilly.net
12/27/2012 3:47:29 PM - granted resource btbkp02_maddd02
12/27/2012 3:47:30 PM - requesting resource @aaaar
12/27/2012 3:47:30 PM - Error nbjm(pid=7752) NBU status: 2107, EMM status: Requested media server does not have credentials or is not configured for the storage server
12/27/2012 3:47:31 PM - Error bpduplicate(pid=26120) Status = no images were successfully processed.
12/27/2012 3:47:31 PM - end Duplicate; elapsed time: 00:00:02
Requested media server does not have credentials or is not configured for the storage server(2107)
btbkp02_maddd02 is the offsite DD that the duplication goes to. I can run a backup from the same media server directly to btbkp02_maddd02 but duplications fail.
I found tech note: HOWTO72917
It recommends a solution but doesn’t show the steps to achieve the solution?
Recommended Action: Optimized duplication requires a media server with credentials for both the read side and write side storage servers. Add the needed credentials or limit the media servers that the write side storage unit calls out to those that are credentialed for the read media.