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Duplicate creation in Altiris 7.1

Created: 02 Nov 2012

I am encountering an issue within Altiris 7.1.

The way our site is handling asset management and imaging means that the computer has to exist within Altiris for the OSD process to be able to find it and

deploy the image.

Once the OSD process has finished altiris creates a duplicate record for the computer.

When these items are merged we lose some of our  essential information e.g cost centre ownership and then have to run an update file to rectify this.

Has anyone else encountered this and come up with a solution?