Hey all
This is an odd one, but I really need a resolution so thinking caps on!
Background / Environment:
I work in an environment with multiple domains and users are given hard disks for the domains they're authorised to work on. Most of the time this means users are given multiple disks. To cut down on the amount of laptops required users swap the disks and network cable to work on the various domains (some of you may see where I'm heading with this!).
The Problem:
From what I've read, the Altiris Agent GUID is built from "Name.Domain", "FQDN", and "UniqueID" where "UniqueID" is generated for each NIC using the internal algorithm (https://www-secure.symantec.com/connect/forums/how-do-i-find-duplicate-guids). Apparently if any of these keys exists in the database then that is the GUID the Agent is assigned. And here's my problem! Users with a disk on DomainA and a disk on DomainB will use the same laptop for both and therefore the NIC is the same. So both disks get the same GUID. Since they are never 'online' at the same time we can't reset the GUID, the hostname in Altiris just keeps swapping between the two. Obviously this makes the machines pretty unmanageable!
Has anyone had a similar problem before and (more importantly!) found a solution? Is there a way of changing how Altiris assigns the GUIDs (a TOTAL long shot but I thought I'd ask!)?
Any help you be appreciated.
Thanks,
Ollie