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duplicate item in search

Created: 29 Jan 2013 • Updated: 05 Feb 2013 | 2 comments
This issue has been solved. See solution.

We have some Bloomberg chat import into EV.

However some chat CA will classify duplicate item in the search but actually is not,

In DA search, we can search 2 item, is any setting in the CA client to do that?

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TonySterling's picture


to verify, what version of CA?

Most likely you can go into System Configuration, General Configuration Options and set Enable deduplication in search to off.