Hi

Are you trying to add clients using LDAP directory server  , if  so  please follow below steps

and let us know if this works

To import users from an LDAP directory server search results list

In the console, click Clients.

In the Group List tree, select the group to which you want to add users from the LDAP server.

Click Add All if you want to add all users or select specific users from the list, and then click Add.

Click the field name to sort by using that column.

You can sort the search results by field in ascending or descending order.

Select one or more users from the LDAP User List area.

You can use standard windows selection keys such as the Ctrl key to select non-contiguous users.

Click Add so that the names of new users appear in the group tree.

Repeat this process for adding users to other groups, as necessary, until you have added all new users to appropriate groups.

Click Close.

Has anyone ever figured this issue out..

I am not using the LDAP server feature, all i'm trying to do is search for a client to add.

I've tried adding the server account by name as well as searching the ip address range that it's located in.

Everytime I get the same error message.

This happens for every single server that is located on this ip subnet.

Please help, otherwise I'll have to open a support call, which I'd rather not.