Endpoint Protection

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  • 1.  Duplicate virscanXX.dat files on Windows 7. Can duplicates be deleted?

    Posted Jan 19, 2013 12:06 PM

    We have over 500 Windows 7 laptops/desktops (64 bit) with SEP 12.1.1101.401. When looking for files to clean up I see duplicate file names I see the virscan7.dat, located in  different folders on the c: drive. I have many other virscanX.dat's (e.g. virscan9.dat, virscan5.dat, etc.) that have duplicates as well.

    Can I delete them manually, or does Symantec have a system cleanup utility?



  • 2.  RE: Duplicate virscanXX.dat files on Windows 7. Can duplicates be deleted?

    Posted Jan 19, 2013 12:09 PM

    Those are all different files. Can you post a screen shot of an example

    On a side note, SEP 12.1 only keeps 1 content revisions for AV defs:

    Configuring the number of content revisions kept by the Symantec Endpoint Protection client

     

    Article:TECH103956  |  Created: 2008-01-15  |  Updated: 2012-10-08  |  Article URL http://www.symantec.com/docs/TECH103956
     

     



  • 3.  RE: Duplicate virscanXX.dat files on Windows 7. Can duplicates be deleted?

    Broadcom Employee
    Posted Jan 19, 2013 12:21 PM

    which all location do you see. why do you want to delete these files?

    if corrupted defiition then there is tool called rx4def to run.



  • 4.  RE: Duplicate virscanXX.dat files on Windows 7. Can duplicates be deleted?

    Posted Jan 19, 2013 12:34 PM

    HI,

    Try to this,,,

    How to clear out definitions for a Symantec Endpoint Protection 12.1 client manually

     

    Article:HOWTO59193  |  Created: 2011-09-08  |  Updated: 2012-09-25  |  Article URL http://www.symantec.com/docs/HOWTO59193

     



  • 5.  RE: Duplicate virscanXX.dat files on Windows 7. Can duplicates be deleted?

    Posted Jan 19, 2013 01:25 PM

    Default setting value for keeping virus defs on SEP 12.1 client would be = 1 revision.

    What folders are all those duplicates contained in?

     

    The is a known defect regarding amount of AV deinitions kept on SEP client in 12.1 - all versions of 12.1 below RU2 are affected:

    http://www.symantec.com/business/support/index?page=content&id=TECH180056

    ..this is monstly seen on servers OS but you can go ahead and try the steps recommended here as well.



  • 6.  RE: Duplicate virscanXX.dat files on Windows 7. Can duplicates be deleted?

    Posted Jan 19, 2013 09:56 PM
      |   view attached

    I've attached a pdf with the screen shot of just 5 of the virscan dat's. There are others.

     

    Thanks for the side note, I'll read it.

    Attachment(s)

    pdf
    virscan dat files.pdf   113 KB 1 version


  • 7.  RE: Duplicate virscanXX.dat files on Windows 7. Can duplicates be deleted?

    Posted Jan 19, 2013 09:58 PM
      |   view attached

    I uploaded a pdf with the screen shot. I included 3 virscan numbers dat files. But there are more.

    if they are truly duplicate I'd like to keep my computer clean. I don't know if they are corrupt.

    Attachment(s)

    pdf
    virscan dat files_0.pdf   113 KB 1 version


  • 8.  RE: Duplicate virscanXX.dat files on Windows 7. Can duplicates be deleted?

    Posted Jun 22, 2013 01:04 PM

    Another alternative tool is "DuplicateFilesDeleter" an guaranteed fix for duplicates.