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During hotfix installation get "The following patches need to be installed"

Created: 14 Sep 2012 • Updated: 18 Oct 2012 | 2 comments
Alex Zn's picture
This issue has been solved. See solution.

Hi i have Backup Exec 2010 R3 SP2, when i try to install hotfix 176937, i get error message "The following patches need to be installed before this patch can successfully continue. Service Pack 2".

But I already have SP2 installed.

Any suggestions?

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VJware's picture

Try to remove SP2 from Add/Remove programs...and then reinstall SP2 & re-attempt to install HF 176937..