Video Screencast Help

During vmguest backup i got the error status 23

Created: 08 Mar 2013 • Updated: 08 Mar 2013 | 2 comments


During the vmware guest backup i got hte following error:

Error bpbrm (pid=2648) from client ERR - Error opening the snapshot disks using given transport mode: Status 23

here i have a netbackup amster erver and vmware media server which have access to vcenter server.

the version of master server is 7.5

the version of vmware media server is

can anyone help me to resolve the issue?



Operating Systems:

Comments 2 CommentsJump to latest comment

StefanosM's picture

If you are using SAN transport, maybe the datastore that holds the client's VMDK is not shared with the backup proxy (the media server).

Try to use SAN as transport method to test the backup.

Was the backup of this client ever worked or it is a new one?

Yasuhisa Ishikawa's picture

Please check this doc.

If you get no luck and want help here, please tell us more detail about your configuration like policy configuration, transport mode, datastore type, name resolution, firewall,etc...

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan