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Dynamic Machine Groups question

  • 1.  Dynamic Machine Groups question

    Posted May 30, 2007 06:59 PM
    Our machines are all Dell with XP, but different models. I tried to group them by their models at Dynamic Machine Groups. For example, I named all Dell SX280 with the same configuration into computer name"SX280-xx". Then I created a new inventory filter for SX280 as Property: Compuer System.Name/Restriction:Contains/Value:SX280.  The result was nothing happened, but all of my client machines went to "Inventory not Collected or Incomplete Support".
     
    I am looking forward to hearing the advice from any of you.  Thanks!


  • 2.  RE: Dynamic Machine Groups question

    Posted Jun 01, 2007 02:07 AM
    Hi,

    Did you run a "Inventory Refresh" task? Inventory database is only populated when this task is run. If the inventory data is not collected for the machine, it will go to "Inventory not collected" group.

    Console does not automatically refresh inventory data, so you need to run a "Inventory refresh" task (Just create a task and select "Refresh inventory" check box) to update them too.

    Krish


  • 3.  RE: Dynamic Machine Groups question

    Posted Jun 01, 2007 12:09 PM
    Hi Krish,
     
    Thanks for help!
     
    When I run Refresh Inventory for Default Group as a new task, I noticed that step of Config refresh was Success for all clients, but the step of Client Inventory was Failed. The Event Details says "the client inventory failed -- check that the client has the correct service packs and updates installed to enable WMI. See the chapter entiled "Using Client Inventory" in the manual for more information".
     
    We are using GSS2 that was purchased a month ago and are learning from the basic. How do I check the client inventory setting? Does the "manual" mean the "Implementation Guide" online?
     
     

    Message Edited by M Q on 06-01-200709:09 AM



  • 4.  RE: Dynamic Machine Groups question

    Posted Jun 02, 2007 10:15 PM
    Hi,

    Usually you don't need to do anything specific for inventory. Yes, it is the implementation guide.

    Did the client Invetnory failed for all the clients? For NT and 9x clients, you need to install WMI, but you mentioned in the previous post that your clients are XP. So this should not be the case.

    If you rith-click the failed step, does it provide any more details?

    Krish


  • 5.  RE: Dynamic Machine Groups question

    Posted Jun 05, 2007 05:23 PM
    Thanks Krish,
     
    Yes. The client Invetnory failed for all the client XPs. The event details is "the client inventory failed -- check that the client has the correct service packs and updates installed to enable WMI. See the chapter entiled 'Using Client Inventory' in the manual for more information".
     
    WMI service at client XP is started. Wondering what setup was missed.
     
     


  • 6.  RE: Dynamic Machine Groups question

    Posted Jun 05, 2007 05:34 PM
    One XP went to the Dynamic Machine Groups I created. I could view the data collected from this machine's properties\inventory. But I don't know why this machine can find the way. How the filter suddenly works for this machine?
     
     


  • 7.  RE: Dynamic Machine Groups question

    Posted Jun 06, 2007 03:05 AM
    Hi,

    Dynamic machine gruops are really 'Dynamic'. In the sense that it will evaluate them whenever inventory data or the filter conditions changed.

    The reason is inventory refresh for this machine should have been successfull, so it appeared in the folder. Now if you go to the view 'Inventory data not collected' group, this machine won't be there.

    Now the question is why other machines failed. Did they use the same image or a different one?

    Krish


  • 8.  RE: Dynamic Machine Groups question

    Posted Jun 06, 2007 01:41 PM
    Hi Krish,
     
    I use the same image to all identical machines.  Since we have different types of computers (all XP), we would like to regroup them by computer name or something in Dynamic Machine groups. We can deploy the same image to the same group. It seems so far only one machine's inventory data is collected.
     
    I would like to send a capture to you with real host name. Would you please be available to give me your email address so that I send it to you directly?
     
    Thanks,
     
     


  • 9.  RE: Dynamic Machine Groups question

    Posted Jun 07, 2007 12:25 AM
    Hi,

    Could you check the ngctw32.log in the client and see if there is any error messages?

    When you run the task to collect the inventory, did all the machines fail except one?

    I have sent a forum message to you.

    Krish


  • 10.  RE: Dynamic Machine Groups question

    Posted Jun 15, 2007 03:10 PM
    Hi Krish,
     
    Here is the ngctw32.log of that machine with client inventory collected successfully. Our machines are identical though.  Thanks for your help.

    ----------------------------------------
    C:\Program Files\Symantec\Ghost\ngctw32.exe  11.0.0.1502
    11:55:25 AM Thursday, May 17, 2007
    11:55:30 AM 10.0.0.1:1346 polling for server named [server name]
    11:55:40 AM 10.0.0.1:1346 polling for server named [server name]
    11:55:43 AM 10.0.0.1:1346 sending status to  [IP address]:1347
    11:56:23 AM 10.0.0.1:1346 sending status to  [IP address]:1347
    11:57:03 AM 10.0.0.1:1346 sending status to  [IP address]:1347
    11:57:43 AM 10.0.0.1:1346 lost contact with  [IP address]:1347
    11:58:03 AM 10.0.0.1:1346 polling for bound server [server name
    11:58:43 AM 10.0.0.1:1346 polling for bound server [server name
    11:58:45 AM 10.0.0.1:1346 sending status to  [IP address]:1347
    12:00:45 PM 10.0.0.1:1346 sending status to  [IP address]:1347
    12:02:45 PM 10.0.0.1:1346 sending status to  [IP address]:1347
    12:04:45 PM 10.0.0.1:1346 lost contact with  [IP address]:1347
    C:\Program Files\Symantec\Ghost\ngctw32.exe  11.0.0.1502
    12:05:18 PM Thursday, May 17, 2007
    ------------- Shutting down ------------
    ----------------------------------------
    C:\Program Files\Symantec\Ghost\ngctw32.exe  11.0.0.1502
    12:05:18 PM Thursday, May 17, 2007
    12:05:23 PM 10.0.0.1:1346 polling for bound server [server name]
    12:05:33 PM 10.0.0.1:1346 polling for bound server [server name]
    12:05:35 PM 10.0.0.1:1346 sending status to  [IP address]:1347
    12:05:35 PM 10.0.0.1:1346 acknowledged by    [IP address]:1347
    12:05:35 PM 10.0.0.1:1346 TCP connecting to  [IP address]:1347
    Received message Message<Folder>{}
    Received message Message<HasGhostBootPartition>{}
    Received message Message<Open>{ What = Configuration, Mode = Read }
    Checking for Sysprep. Process id: 872, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\SMSS.EXE
    Checking for Sysprep. Process id: 960, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\CSRSS.EXE
    Checking for Sysprep. Process id: 1008, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\WINLOGON.EXE
    Checking for Sysprep. Process id: 1076, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\SERVICES.EXE
    Checking for Sysprep. Process id: 1088, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\LSASS.EXE
    Checking for Sysprep. Process id: 1280, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\SVCHOST.EXE
    Checking for Sysprep. Process id: 1352, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\SVCHOST.EXE
    Checking for Sysprep. Process id: 1436, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\SVCHOST.EXE
    Checking for Sysprep. Process id: 1480, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\SVCHOST.EXE
    Checking for Sysprep. Process id: 1512, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\SVCHOST.EXE
    Checking for Sysprep. Process id: 1608, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
    Checking for Sysprep. Process id: 1628, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\MIT\KERBEROS\BIN\KRBCC32S.EXE
    Checking for Sysprep. Process id: 1660, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
    Checking for Sysprep. Process id: 1800, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\SPOOLSV.EXE
    Checking for Sysprep. Process id: 2024, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\BIGFIX ENTERPRISE\BES CLIENT\BESCLIENT.EXE
    Checking for Sysprep. Process id: 120, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
    Checking for Sysprep. Process id: 228, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\DELL\OPENMANAGE\CLIENT\IAP.EXE
    Checking for Sysprep. Process id: 328, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\MICROSOFT SQL SERVER\MSSQL\BINN\SQLSERVR.EXE
    Checking for Sysprep. Process id: 540, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\SYMANTEC ANTIVIRUS\RTVSCAN.EXE
    Checking for Sysprep. Process id: 716, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\SYNCHRONEYES STUDENT 5.1\SYNCHRONEYESSRV.EXE
    Checking for Sysprep. Process id: 736, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\OPENAFS\CLIENT\PROGRAM\AFSD_SERVICE.EXE
    Checking for Sysprep. Process id: 796, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\WDFMGR.EXE
    Checking for Sysprep. Process id: 824, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
    Checking for Sysprep. Process id: 2360, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\ALG.EXE
    Checking for Sysprep. Process id: 3024, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\WBEM\WMIPRVSE.EXE
    Checking for Sysprep. Process id: 3556, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\EXPLORER.EXE
    Checking for Sysprep. Process id: 2288, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\CYBERLINK\POWERDVD\DVDLAUNCHER.EXE
    Checking for Sysprep. Process id: 3256, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
    Checking for Sysprep. Process id: 3732, name: \DEVICE\HARDDISKVOLUME2\PROGRA~1\SYMANT~1\VPTRAY.EXE
    Checking for Sysprep. Process id: 3476, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\ADOBE\ACROBAT 7.0\DISTILLR\ACROTRAY.EXE
    Checking for Sysprep. Process id: 3468, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\KEYACC32.EXE
    Checking for Sysprep. Process id: 4088, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\HKCMD.EXE
    Checking for Sysprep. Process id: 1332, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\IGFXPERS.EXE
    Checking for Sysprep. Process id: 3500, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\FPPDIS1.EXE
    Checking for Sysprep. Process id: 2216, name: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\CTFMON.EXE
    Checking for Sysprep. Process id: 3420, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\STANFORD\DESKTOP TOOLS\STANFORD DESKTOP TOOLS.EXE
    Checking for Sysprep. Process id: 316, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\MIT\KERBEROS\BIN\NETIDMGR.EXE
    Checking for Sysprep. Process id: 180, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\MIT\KERBEROS\BIN\KRBCC32S.EXE
    Checking for Sysprep. Process id: 3952, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\SYMANTEC\GHOST\NGTRAY.EXE
    Checking for Sysprep. Process id: 3736, name: \DEVICE\HARDDISKVOLUME2\PROGRAM FILES\SYMANTEC\GHOST\NGCTW32.EXE
    12:05:57 PM 10.0.0.1:1346 sending status to  [IP address]:1347
    12:05:57 PM 10.0.0.1:1346 acknowledged by    [IP address]:1347
    12:06:57 PM 10.0.0.1:1346 TCP connecting to  [IP address]:1347
    Received message Message<HasGhostBootPartition>{}
    Received message Message<WarnShutdown>{ Shutdown = 1, Timeout = 10, Platform = DOS, Cancel = 0 }
    12:06:57 PM 10.0.0.1:1346 disconnecting from [IP address]:1347
    12:07:17 PM 10.0.0.1:1346 sending status to  [IP address]:1347
    12:07:17 PM 10.0.0.1:1346 acknowledged by    [IP address]:1347
    12:07:17 PM 10.0.0.1:1346 TCP connecting to  [IP address]:1347
    Received message Message<WarnShutdown>{ Shutdown = 1, Timeout = 10, Platform = DOS, Cancel = 0 }
    Received message Message<DoesClientFileExist>{ Name = "GHCONFIG.EXE" }
    Received message Message<DoesClientFileExist>{ Name = "GHSTWALK.EXE" }
    Received message Message<Open>{ Name = "GHSTWALK.EXE", What = File, Mode = Write }
    Received message Message<DoesClientFileExist>{ Name = "GHOST.EXE" }
    Received message Message<Open>{ Name = "GHOST.EXE", What = File, Mode = Write }
    Received message Message<GetNetworkDriverCRC>{ Name = "incoming\\dos" }
    Received message Message<DeleteClientDirectory>{ Name = "incoming\\dos" }
    Received message Message<GetNetworkDriverCRC>{ Name = "incoming\\dos" }
    Received message Message<Open>{ Name = "incoming\\dos\\IBMDOS.COM", What = File, Mode = Write }
    Received message Message<Open>{ Name = "incoming\\dos\\IBMBIO.COM", What = File, Mode = Write }
    Received message Message<Open>{ Name = "incoming\\dos\\command.com", What = File, Mode = Write }
    Received message Message<Open>{ Name = "incoming\\dos\\bootsect.dat", What = File, Mode = Write }
    Received message Message<Open>{ Name = "incoming\\dos\\bootsect-floppy.dat", What = File, Mode = Write }
    Received message Message<GetNetworkDriverCRC>{ Name = "incoming\\template" }
    Received message Message<DeleteClientDirectory>{ Name = "incoming\\template" }
    Received message Message<GetNetworkDriverCRC>{ Name = "incoming\\template" }
    Received message Message<Open>{ Name = "incoming\\template\\protocol.ini", What = File, Mode = Write }
    Received message Message<Open>{ Name = "incoming\\template\\mcassist.cfg", What = File, Mode = Write }
    Received message Message<Open>{ Name = "incoming\\template\\B57.dos", What = File, Mode = Write }
    Received message Message<UpdateProtocolIni>{ Name = "incoming\\template/protocol.ini", ServerConnectionDeviceId = "{2550594B-8EC0-436E-A184-5B920E92DC68}" }
    Received message Message<Shutdown>{ Name = DOS, VirtualPartitionSize = 20, ServerConnectionDeviceId = "{2550594B-8EC0-436E-A184-5B920E92DC68}", Timeout = 0 }
    Received message Message<taskInProgess>{ Cancel = 1 }
    Received message Message<PreventLoginTask>{ DisableLogin = 0 }
    Received message Message<Shutdown>{ Name = () }
    12:07:21 PM 10.0.0.1:1346 disconnecting from [IP address]:1347
    12:07:37 PM 10.0.0.1:1346 sending status to  [IP address]:1347
    12:07:37 PM 10.0.0.1:1346 acknowledged by    [IP address]:1347
    12:35:17 PM 10.0.0.1:1346 sending status to  [IP address]:1347
    12:35:17 PM 10.0.0.1:1346 acknowledged by    [IP address]:1347
    12:35:17 PM 10.0.0.1:1346 TCP connecting to  [IP address]:1347
    Received message Message<HasGhostBootPartition>{}
    Received message Message<WarnShutdown>{ Shutdown = 1, Timeout = 10, Platform = DOS, Cancel = 0 }
    Received message Message<DoesClientFileExist>{ Name = "GHCONFIG.EXE" }
    Received message Message<DoesClientFileExist>{ Name = "GHSTWALK.EXE" }
    Received message Message<DoesClientFileExist>{ Name = "GHOST.EXE" }
    Received message Message<GetNetworkDriverCRC>{ Name = "incoming\\dos" }
    Received message Message<GetNetworkDriverCRC>{ Name = "incoming\\template" }
    Received message Message<UpdateProtocolIni>{ Name = "incoming\\template/protocol.ini", ServerConnectionDeviceId = "{2550594B-8EC0-436E-A184-5B920E92DC68}" }
    Received message Message<Shutdown>{ Name = DOS, VirtualPartitionSize = 20, ServerConnectionDeviceId = "{2550594B-8EC0-436E-A184-5B920E92DC68}", Timeout = 0 }
    12:35:55 PM 10.0.0.1:1346 sending status to  [IP address]:1347
    12:35:56 PM 10.0.0.1:1346 acknowledged by    [IP address]:1347
    12:36:15 PM 10.0.0.1:1346 sending status to  [IP address]:1347
    12:36:15 PM 10.0.0.1:1346 acknowledged by    [IP address]:1347
    12:36:35 PM 0.0.0.0:1346 sending status to  [IP address]:1347
    12:36:35 PM 0.0.0.0:1346 acknowledged by    [IP address]:1347

     

    Message Edited by M Q on 06-15-200712:14 PM



  • 11.  RE: Dynamic Machine Groups question

    Posted Jun 18, 2007 04:31 AM
    Hi,

    Actually, it will be more helpful to have the log from the machine that was not successful, after a inventory refresh task.

    I have sent a message sometime back giving information how to send the files, if you look at the top line of the forum (once login), you will see the message icon.

    Krish


  • 12.  RE: Dynamic Machine Groups question

    Posted Jun 18, 2007 12:58 PM
    Hi Krish,
     
    Thanks for your help!
    I noticed the message you mentioned about "a forum message". I missed the forum message and can not see it now. The Message icon at Forums & Blogs (I logged in) says "You have No Messages".  Sorry about this.
     
    Thanks again,
     
     


  • 13.  RE: Dynamic Machine Groups question

    Posted Jun 18, 2007 06:44 PM
    I have sent it again, if you still don't receive it please let me know.

    Krish


  • 14.  RE: Dynamic Machine Groups question

    Posted Jun 18, 2007 07:04 PM
    Hi Krish,
     
    The message icon at the Forum & Blogs (I logged in) still says "You Have No Messages". However, I noticed that there is an option for inserting Source Code (SRC) when I replied this message to you.  I will try SRC next time.
     
    Thanks.
     


  • 15.  RE: Dynamic Machine Groups question

    Posted Jun 18, 2007 10:28 PM
    Hi,

    Looks like a bug in forum sw :-)

    Could you try sending a message to me with your contact details?

    Krish


  • 16.  RE: Dynamic Machine Groups question

    Posted Jun 20, 2007 05:52 PM
    Hi,

    I received both messages you sent, but seems you did not get my reply. Could you send me your contact details (email)

    Krish