Many countries in EMEA now have access to E-books! Visit PartnerNet to learn more!
eBooks are great. I subscribed to some and installed the reader on my workstation.
Just be aware that you can't read ebooks from a terminal server remote session!
If your workstation is a virtual desktop environment, you will probably not be allowed to read any ebooks from a VDI access (RDP)... This seem to be part of Lizard protection scheem.
Hi Bernard! Yes, you are right! By default (for security reasons) we prevent our viewer software from running in thin client or virtual environments. Hope (despite this) you still get a lot from this resource! Best regards, Kim
EMEA Partner Enablement
Thanks for this confirmation ;-)
BTW: is it possible to register reader installation on many (let say 2) computers?
(the issue is that the machine on which I registered the reader don't have access to a printer!)
yes, every license is issued as valid for two computers. You may also find further useful info in the FAQ: http://www.19-86.com/LL/
Hope this helps!
Thanks, this is a good news.
When I'm loggin' into PartnerNet - I can't see e-books. Is it available for Russia/Ukraine?
...cannot find them for EMEA...can you please point me in the right direction?
Alternative ways to access Backup Exec Technical Support:
Contact your local Symatec representative - I did, and it seems that you need to sent request directly to the representative to get access to E-Books.
Not sure why my responses aren't posting today, so I'm going to try one more time! :-)
Here's more info on E-books that are available to Silver Prtners & above:
& to request access, please submit your request to EMEA_Partner_Enablement@symantec.com
or as Volo suggests, contact your Partner Account Manager!
Got confirmation from my PAM. It seems that to get access some internal workflow of approval should be completed. Then I will get confirmation from EMEA_Partner_Enablement.
Will keep you informed upon completion.
Yes, the process takes about 24 hours. Your request for access has now been submitted to the US who will process it & send you a separate e-mail with your login details, etc...
Kim, thank you. Appreciate your attitude. I'm lucky - my PAM from Russia, as well as other Symantec contacts are very open and responsive too.
Update (writing it in the body of previous message in order not to receive points for the post):
Just got e-mail from Symantec in response to my request:
Well, if you cannot see E-books on PartnerNet, contact your Symantec PAM.
Have a nice day
Just to confirm. the e-book can only be subscript/download after become silver partner?
yes, that is the general rule but if you have a good business reason, for example you are on the verge of becoming one of our Specialist Partners, then you can also request access via your Symantec Account Manager.
If you don't know who that is, just send a mail to EMEA_Channel_Programs@symantec.com requesting access & they can forward this to an Account Manager in your region (please state in your mail which Partner & country you are from.
I have installed lock wizard and E book on Demand but when i click on Ebook on demand its says no internet connection is available.
please note that i m sitting behind proxy so does it work behind proxy or not or it requires direct internet connection.
What you can do is to try to connect from other location with direct access. Remember, that you have licence to install on two PCs, so you can try to install at other location.