Video Screencast Help
Symantec Appoints Michael A. Brown CEO. Learn more.

E-Books now Available in EMEA

Created: 05 Aug 2010 | 16 comments

Many countries in EMEA now have access to E-books! Visit PartnerNet to learn more!

Discussion Filed Under:

Comments 16 CommentsJump to latest comment

Altimate1's picture

Hi,

eBooks are great. I subscribed to some and installed the reader on my workstation.

Just be aware that you can't read ebooks from a terminal server remote session!
If your workstation is a virtual desktop environment, you will probably not be allowed to read any ebooks from a VDI access (RDP)... This seem to be part of Lizard protection scheem.

Regards
Bernard

Bernard

KiMurphy's picture

Hi Bernard! Yes, you are right! By default (for security reasons) we prevent our viewer software from running in thin client or virtual environments. Hope (despite this) you still get a lot from this resource! Best regards, Kim

Kim Murphy

EMEA Partner Enablement
 

Altimate1's picture

Hi,
Thanks for this confirmation ;-)

BTW: is it possible to register reader installation on many (let say 2) computers?
(the issue is that the machine on which I registered the reader don't have access to a printer!)

Bernard

Bernard

KiMurphy's picture

Hi Bernard,

yes, every license is issued as valid for two computers. You may also find further useful info in the FAQ: http://www.19-86.com/LL/

Hope this helps!
Kind regards,
Kim

Kim Murphy

EMEA Partner Enablement
 

Altimate1's picture

Thanks, this is a good news.
Regards
Bernard

Bernard

UFO's picture

When I'm loggin' into PartnerNet - I can't see e-books. Is it available for Russia/Ukraine?

STS: DLP

CraigV's picture

...cannot find them for EMEA...can you please point me in the right direction?

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

UFO's picture

Contact your local Symatec representative - I did, and it seems that you need to sent request directly to the representative to get access to E-Books.

STS: DLP

KiMurphy's picture

Not sure why my responses aren't posting today, so I'm going to try one more time! :-)

Here's more info on E-books that are available to Silver Prtners & above:

https://partnernet.symantec.com/Partnercontent/Training/E-books-on-demand.jsp

& to request access, please submit your request to EMEA_Partner_Enablement@symantec.com

or as Volo suggests, contact your Partner Account Manager!

Thanks,

Kim

Kim Murphy

EMEA Partner Enablement
 

UFO's picture

Got confirmation from my PAM. It seems that to get access some internal workflow of approval should be completed. Then I will get confirmation from EMEA_Partner_Enablement.

Will keep you informed upon completion.

STS: DLP

KiMurphy's picture

Yes, the process takes about 24 hours. Your request for access has now been submitted to the US who will process it & send you a separate e-mail with your login details, etc...

Kim Murphy

EMEA Partner Enablement
 

UFO's picture

Kim, thank you. Appreciate your attitude. I'm lucky - my PAM from Russia, as well as other Symantec contacts are very open and responsive too.

______________________________________________________________________

Update (writing it in the body of previous message in order not to receive points for the post):

Just got e-mail from Symantec in response to my request:

  1. Confirmation that access to E-Books was granted
  2. Instructions on how to use the books

Well, if you cannot see E-books on PartnerNet, contact your Symantec PAM.

Have a nice day

STS: DLP

vunny's picture

Hi Kim,

 

Just to confirm. the e-book can only be subscript/download after become silver partner?

thanks

KiMurphy's picture

Hi Vunny,

yes, that is the general rule but if you have a good business reason, for example you are on the verge of becoming one of our Specialist Partners, then you can also request access via your Symantec Account Manager.

If you don't know who that is, just send a mail to EMEA_Channel_Programs@symantec.com requesting access & they can forward this to an Account Manager in your region (please state in your mail which Partner & country you are from.

Kind regards,

Kim

Kim Murphy

EMEA Partner Enablement
 

Saqib Alam's picture

 

Dear All,

 

I have installed lock wizard and E book on Demand but when i click on Ebook on demand its says no internet connection is available.

please note that i m sitting behind proxy so does it work behind proxy or not or it requires direct internet connection.

 

Regards

UFO's picture

What you can do is to try to connect from other location with direct access. Remember, that you have licence to install on two PCs, so you can try to install at other location.

STS: DLP