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E-Mail in Domino Dead with verdict "Content filtering - Scan pending"

Created: 22 Aug 2012 • Updated: 22 Aug 2012 | 2 comments

Hi All,

My client is facing issue in SMS for doimio he is geeeting the error every time when mail is reciving or sending.

the error is ( Dead Massage , deaed failure reason is Symantec antivirus/content filtering scan is pending )

Can any one help me to solve this issue.

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TSE-JDavis's picture

So does the message stay dead or does it show that status for a few minutes and then get sent?

If the messages stay dead and don't get delivered until manual intervention is required, please follow the steps in this document:

BenDC's picture

Is Mail Security for Domino actually running? You can test this by typing "tell sav info" in the domino console. If it returns an error it is not running. You can then try "load ntask" to load to load it. If that returns an error we can investigate based on that information to see why SMSDom is not running.