Video Screencast Help

e-mail template with ticket url

Created: 26 Feb 2013 • Updated: 26 Aug 2013 | 1 comment
seralar's picture

Hi Gurus,

I have a e-mail template with ticket ( taskID ) url

http://servicedesk_server/ProcessManager/Reports/OpenProcess.aspx?ReportSessionID=${WorkflowTrackingId} 

and works it good, but I need to include the user task response, How to do this? Perhaps including ${TaskResponseUrl} variable?

 

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Jorge Fernandez's picture

I prefer send this emails in the task option, I think is more efficient because you have the link in variable

 

 

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