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e0008231 Library cleaning media was mounted

Created: 14 May 2013 | 6 comments

Running BE 2010 R2. When running a quick erase job on a transaction log tape I'm getting the above error in the job log, although the job itself reports as successful. Does this indicate a faulty tape? The tape itself is not a cleaning tape nor is the slot designated for cleaning.

Thanks!

 

Operating Systems:

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Twinkle's picture

Are backups working?

Please refer http://www.symantec.com/docs/TECH87796 .

I think it can be ignored here too, but you can just download and install the latest symantec device drivers and see if you get rid of that error .

tech43's picture

Thanks for the reply.  Which device drivers are you referring to?

Twinkle's picture

M referring to the latest symantec tape drivers which you can download from the symantec website

Larry Fine's picture

Does it only happen with that single transaction log tape?

I suggest using the SCSI tracer.exe tool to see what the drive is reporting that make BE think it is a cleaning tape.

http://www.symantec.com/docs/TECH49432

What tape drive & library?

If you find this is a solution for the thread, please mark it as such.

tech43's picture

It happens with some tapes but not others. We perform the quick erase once per day, this error occurs about 50% of the time. It is a Compaq StorageWorks MSSL6060 Ultrium Autoloader. There are four 200/400GB Ultrium tape drives. Thanks for the tip on the tracer tool I will look into that.

In response to Twinkle, yes backups are working.

Thanks again for your help.