Endpoint Protection

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  • 1.  eBlaster = spyware.eblaster

    Posted Aug 15, 2011 05:42 AM

     

    I use eBlaster 3.0 + WinxP + symantec 9.0 before.

    I installed Symantec Endpoint 11.0 but symantec's scan it as a spyware!

    Now, eBlaster is not work after scanned.



  • 2.  RE: eBlaster = spyware.eblaster

    Trusted Advisor
    Posted Aug 15, 2011 05:53 AM

    If you believe it to be a false positive submit it to symantec using the link below. Where Symantec will check it and remove it if found not to be spyware.

    https://submit.symantec.com/false_positive/



  • 3.  RE: eBlaster = spyware.eblaster

    Posted Aug 15, 2011 01:38 PM

    You will need to follow the recommended exclusion configuration provided by the vendor spectorsoft. Below are links with documentation from spector on how to perform these steps. I have included both the client or server side depending if you are in a unmanaged or managed environment.

    http://www.spectorsoft.com/products/eblaster_windows/help/v70/webhelp/Antivirus/Symantec_Endpoint_atClient.htm

    http://www.spectorsoft.com/products/eblaster_windows/help/v70/webhelp/Antivirus/Symantec_Endpoint_Detects.htm



  • 4.  RE: eBlaster = spyware.eblaster

    Posted Aug 15, 2011 02:20 PM

    Cameron is correct. SEP sees this application as Spyware, so you will need to set up exclusions.

    More about AV/AS policies and exclusions - http://www.symantec.com/business/support/index?page=content&id=TECH104430&actp=search&viewlocale=en_US&searchid=1313432264511

     

    Best,

    Thomas



  • 5.  RE: eBlaster = spyware.eblaster

    Posted Sep 02, 2011 04:24 AM

    Thank you so much!