Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Edit the LU policy in SEPM so that clients will take definitions from Liveupdate server ( internet ).

Created: 07 Jul 2013 | 9 comments

How do I edit the LU policy in Symantec Endpoint Protection Small Business Editon 12.0.122.192?

Operating Systems:

Comments 9 CommentsJump to latest comment

Brɨan's picture

Log in an go to Policies >> LiveUpdate

Select your specific policy and edit it accordingly.

On Server Settings tab make sure to check the box for "Use a LiveUpdate Sverer" This is for Symantec LiveUpdate.

You can also set a schedule for the clients to download updates.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

djkidrich's picture

I dont have a log in screen??

I have attached the screen shot of what my menu looks like for your review Brian...

Image2.jpg
Brɨan's picture

This is the SEP client and I assume unmanaged?

Select "Change Settings", do you see an option to configure LiveUpdate?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

greg12's picture

Try

Change settings > Client Management > Live Update tab

There you should be able to manage the LiveUpdate settings.

Rafeeq's picture

For unmanaged there is no policy. Just click on liveupdate it will get you the defs. If you go to change settings, you can schedule it ...

Mithun Sanghavi's picture

Hello,

You are running a SEP SBE 12.0 released in May 2009. Check Article: TECH154475

It is recommended you to migrate the SEP SBE client to Latest version of SEP SBE 12.1 RU3

To change the Liveupdate policy on an unmanaged client, you can change by:

Change settings > Client Management > Live Update tab

To change the proxy settings, you can go to Start >> Control panel and click on Liveupdate Application.

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Chetan Savade's picture

Hi,

Thank you for posting in Symantec community.

I would be glad to answer your query.

You have mentioned that you want to edit policy so that client will take definitions from liveupdate sever (Internet). What's the default source of update for this client?

Was this client working as a managed client then converted to a unmanaged client and now want to access liveupdate tab which is grayed out? Any changes made in the SEPM console won't be applicable for unmanaged clients.

If SEP is installed as a unmanaged client then liveupdate tab shouldn't't be grayed out. Once you click on liveupdate it should get connected to the internet.

If planning to install SEP 12.1 client then refer the following article

How to change the LiveUpdate source of an unmanaged Windows Symantec Endpoint Protection 12.1 Client

http://www.symantec.com/docs/TECH166129

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<