Endpoint Protection Small Business Edition

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  • 1.  Edit the LU policy in SEPM so that clients will take definitions from Liveupdate server ( internet ).

    Posted Jul 07, 2013 09:35 PM

    How do I edit the LU policy in Symantec Endpoint Protection Small Business Editon 12.0.122.192?



  • 2.  RE: Edit the LU policy in SEPM so that clients will take definitions from Liveupdate server ( internet ).

    Posted Jul 07, 2013 09:40 PM

    Log in an go to Policies >> LiveUpdate

    Select your specific policy and edit it accordingly.

    On Server Settings tab make sure to check the box for "Use a LiveUpdate Sverer" This is for Symantec LiveUpdate.

    You can also set a schedule for the clients to download updates.



  • 3.  RE: Edit the LU policy in SEPM so that clients will take definitions from Liveupdate server ( internet ).

    Posted Jul 07, 2013 09:52 PM
      |   view attached

    I dont have a log in screen??

    I have attached the screen shot of what my menu looks like for your review Brian...



  • 4.  RE: Edit the LU policy in SEPM so that clients will take definitions from Liveupdate server ( internet ).

    Posted Jul 07, 2013 10:00 PM

    This is the SEP client and I assume unmanaged?

    Select "Change Settings", do you see an option to configure LiveUpdate?



  • 5.  RE: Edit the LU policy in SEPM so that clients will take definitions from Liveupdate server ( internet ).

    Posted Jul 07, 2013 10:07 PM
      |   view attached

    No I don't see that under Change Settings this is what I see Brian



  • 6.  RE: Edit the LU policy in SEPM so that clients will take definitions from Liveupdate server ( internet ).

    Posted Jul 07, 2013 10:08 PM

    And it is unmanaged...



  • 7.  RE: Edit the LU policy in SEPM so that clients will take definitions from Liveupdate server ( internet ).

    Posted Jul 08, 2013 04:57 AM

    Try

    Change settings > Client Management > Live Update tab

    There you should be able to manage the LiveUpdate settings.



  • 8.  RE: Edit the LU policy in SEPM so that clients will take definitions from Liveupdate server ( internet ).

    Posted Jul 08, 2013 05:46 AM

    For unmanaged there is no policy. Just click on liveupdate it will get you the defs. If you go to change settings, you can schedule it ...



  • 9.  RE: Edit the LU policy in SEPM so that clients will take definitions from Liveupdate server ( internet ).

    Trusted Advisor
    Posted Jul 09, 2013 08:59 AM

    Hello,

    You are running a SEP SBE 12.0 released in May 2009. Check Article: TECH154475

    It is recommended you to migrate the SEP SBE client to Latest version of SEP SBE 12.1 RU3

    To change the Liveupdate policy on an unmanaged client, you can change by:

    Change settings > Client Management > Live Update tab

    To change the proxy settings, you can go to Start >> Control panel and click on Liveupdate Application.

    Hope that helps!!

     



  • 10.  RE: Edit the LU policy in SEPM so that clients will take definitions from Liveupdate server ( internet ).

    Broadcom Employee
    Posted Jul 10, 2013 12:28 PM

    Hi,

    Thank you for posting in Symantec community.

    I would be glad to answer your query.

    You have mentioned that you want to edit policy so that client will take definitions from liveupdate sever (Internet). What's the default source of update for this client?

    Was this client working as a managed client then converted to a unmanaged client and now want to access liveupdate tab which is grayed out? Any changes made in the SEPM console won't be applicable for unmanaged clients.

    If SEP is installed as a unmanaged client then liveupdate tab shouldn't't be grayed out. Once you click on liveupdate it should get connected to the internet.

    If planning to install SEP 12.1 client then refer the following article

    How to change the LiveUpdate source of an unmanaged Windows Symantec Endpoint Protection 12.1 Client

    http://www.symantec.com/docs/TECH166129