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Email Issue

Updated: 21 May 2010 | 4 comments
Tony 1776's picture
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This issue has been solved. See solution.

We just upgraded to Exchange 2007 and now the inbox for Helpdesk Solution stopped working. When I test the connection status i get this: BAD Command received in Invalid state.

Any ideas?

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Comments

gpglang's picture
24
Sep
2009
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Altiris knowledgebase helped me...

look at article 46682 at
kb.altiris.com

Guido

Guido Langendorff
Arrow ECS Netherlands
Netherlands

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Tony 1776's picture
25
Sep
2009
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Yeah I've tried that out as

Yeah I've tried that out as per Altiris' suggestion and its still not working. I'll probably have to give them another call soon.

Tony 1776's picture
25
Sep
2009
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NM I figured it out. Ya need

NM I figured it out. Ya need to make the setting in that article on the actual mailbox(es).

gpglang's picture
27
Sep
2009
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Sorry..

.. for taking that part for granted...
I'll reward you for that ;-)

Guido

Guido Langendorff
Arrow ECS Netherlands
Netherlands

Select "Mark as Solution" when it has resolved your problem.
Give a "Thumps up" when you like the comment or "Thumps down" when n